[Sugar-devel] [Design]: SL Bug #2063 (Sugar should bring up an alert when an unhandled Python exception occurs)

[Manusheel Gupta]

On Thu, Oct 14, 2010 at 5:59 AM, <forster at ozonline.com.au> wrote:

> Hi
>
> Sorry if I do not fully understand this. The proposal is that an ErrorAlert
> will be created which must be dismissed by its OK button. Is there any
> possibility that a large number of errors can be created, each needing to be
> manually dismissed?
>


Good question. Yes, this can surely happen, and we do need to take care of
this use-case.




>
> > We can improve the helpfulness of this message. For example, we can tell
> > people which file to open in the log. I would like to give some
> recommended
> > steps to help get problems fixed, but I haven't included it here. Also,
> if
> > they don't have the log viewer activity, then they may feel helpless
>
> Option 1, example
> Operation could not be performed
> Please check the logviewer activity for details
>
> Option 2 example
> Sorry, something went wrong
> Please check the file shell.log for details.
> The last line of that file is:
> TypeError: integer expected got float
>
> It is very unlikely that primary school students will be able to make any
> sense of the log and not much better for secondary school students. Anybody
> who could interpret the log would probably know about the Log activity. So I
> wouldn't ask them with "please check" but rather offer it as a possibility.
>
> My suggested rewording:
> Sorry, something went wrong.
> For more information, use the Log Activity
> to view the file shell.log.
> The last line of that file is:
> TypeError: integer expected got float
>


Thank you for the pointer. Indeed very helpful. Yes, context and delivery of
the exception message is indeed the key here.

Any further inputs? Kindly share.

Manu




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