[Sugar-devel] [Design]: SL Bug #2063 (Sugar should bring up an alert when an unhandled Python exception occurs)

[Manusheel Gupta]

On Fri, Oct 22, 2010 at 4:57 AM, Manusheel Gupta <manu at seeta.in> wrote:

>
>
> On Thu, Oct 14, 2010 at 5:59 AM, <forster at ozonline.com.au> wrote:
>
>> Hi
>>
>> Sorry if I do not fully understand this. The proposal is that an
>> ErrorAlert will be created which must be dismissed by its OK button. Is
>> there any possibility that a large number of errors can be created, each
>> needing to be manually dismissed?
>>
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>
> Good question. Yes, this can surely happen, and we do need to take care of
> this use-case.
>
>
>
>
>>
>> > We can improve the helpfulness of this message. For example, we can tell
>> > people which file to open in the log. I would like to give some
>> recommended
>> > steps to help get problems fixed, but I haven't included it here. Also,
>> if
>> > they don't have the log viewer activity, then they may feel helpless
>>
>> Option 1, example
>>
>> Operation could not be performed
>> Please check the logviewer activity for details
>>
>> Option 2 example
>> Sorry, something went wrong
>> Please check the file shell.log for details.
>>
>> The last line of that file is:
>> TypeError: integer expected got float
>>
>> It is very unlikely that primary school students will be able to make any
>> sense of the log and not much better for secondary school students. Anybody
>> who could interpret the log would probably know about the Log activity. So I
>> wouldn't ask them with "please check" but rather offer it as a possibility.
>>
>> My suggested rewording:
>> Sorry, something went wrong.
>> For more information, use the Log Activity
>> to view the file shell.log.
>>
>> The last line of that file is:
>> TypeError: integer expected got float
>>
>
>
>
I re-thought about the wording.  Still feel it is a bit complex for our
user-base. I might be incorrect.

We'll keep this wording for now, till we get a simpler one from the field.

Manu





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