[Sugar-devel] [DESIGN] Showing 3G Connection Errors

[Tomeu Vizoso]

On Fri, Feb 26, 2010 at 23:03, Gary C Martin <gary at garycmartin.com> wrote:
> On 26 Feb 2010, at 15:59, Tomeu Vizoso wrote:
>
>> On Fri, Feb 26, 2010 at 13:30, Daniel Castelo
>> <dcastelo at plan.ceibal.edu.uy> wrote:
>>> I've applied Eben's mockup, I also tried to show the connection errors using
>>> an alert inside the palette.
>>> This solution has the problem that Tomeu said: when user clicks "connect",
>>> the palette is hidden and users could miss the notification.
>>> Is a solution that doesn't look nice, because the palette should resize to
>>> show the errors.
>>
>> We could bring attention to the issue by using a notification, but I'm
>> not really seeing a good solution for this. Any ideas?
>
> Is it possible to override the dismissing of the palette when connect is clicked? User sees a 'connecting' positive feedback message in the palette, with the palette only auto-dismissing after a successful connection?

I think it's pretty doable from the coding side and could work quite
well in this case. About the design side, do we want to introduce this
variation?

Regards,

Tomeu

> Regards,
> --Gary
>
>> Thanks,
>>
>> Tomeu
>>
>>>
>>> On Sun, Feb 21, 2010 at 12:27 PM, Tomeu Vizoso <tomeu at tomeuvizoso.net>
>>> wrote:
>>>>
>>>> On Fri, Feb 19, 2010 at 16:41, Eben Eliason <eben.eliason at gmail.com>
>>>> wrote:
>>>>> On Wed, Feb 17, 2010 at 2:27 PM, Daniel Castelo
>>>>> <dcastelo at plan.ceibal.edu.uy> wrote:
>>>>>> Hi, today we don't show all the 3G connection errors. The unique error
>>>>>> that
>>>>>> we show is the "Authentication Error" when the Pin/Puk Sim
>>>>>> configuration is
>>>>>> wrong. In this case we show the error in the connection pallete. When
>>>>>> users
>>>>>> clicks over the message, the pallete returns to normal behavior. We
>>>>>> want to
>>>>>> display all the connection errors. How is the best way to show this?
>>>>>
>>>>> I'd recommend showing one or more buttons for dismissing the error and
>>>>> taking any other relevant actions within the palette. Clicking on the
>>>>> text label likely won't be very discoverable.  For instance, this
>>>>> error might have two normal buttons for "Cancel" and "Show Settings"
>>>>> (assuming something in settings can be adjusted to improve the
>>>>> situation; I don't know enough about what this error means).
>>>>
>>>> Hmm, but if the error appears in the palette, and the palette is
>>>> hidden when the Connect option is clicked, won't most users miss the
>>>> notification?
>>>>
>>>> Regards,
>>>>
>>>> Tomeu
>>>>
>>>>
>>>>> Eben
>>>>>
>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Ing. Daniel Castelo
>>>>>> Plan Ceibal - Área Técnica
>>>>>> Avda. Italia 6201
>>>>>> Montevideo - Uruguay.
>>>>>> Tel.: 601.57.73 Interno 2228
>>>>>> E-mail : dcastelo at plan.ceibal.edu.uy
>>>>>>
>>>>>> _______________________________________________
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>>>>>> Sugar-devel at lists.sugarlabs.org
>>>>>> http://lists.sugarlabs.org/listinfo/sugar-devel
>>>>>>
>>>>>>
>>>>> _______________________________________________
>>>>> Sugar-devel mailing list
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>>>>>
>>>
>>>
>>>
>>> --
>>> Ing. Daniel Castelo
>>> Plan Ceibal - Área Técnica
>>> Avda. Italia 6201
>>> Montevideo - Uruguay.
>>> Tel.: 601.57.73 Interno 2228
>>> E-mail : dcastelo at plan.ceibal.edu.uy
>>>
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>
>