[Sugar-devel] [DESIGN] Showing 3G Connection Errors

[Gary C Martin]

On 26 Feb 2010, at 15:59, Tomeu Vizoso wrote:

> On Fri, Feb 26, 2010 at 13:30, Daniel Castelo
> <dcastelo at plan.ceibal.edu.uy> wrote:
>> I've applied Eben's mockup, I also tried to show the connection errors using
>> an alert inside the palette.
>> This solution has the problem that Tomeu said: when user clicks "connect",
>> the palette is hidden and users could miss the notification.
>> Is a solution that doesn't look nice, because the palette should resize to
>> show the errors.
> 
> We could bring attention to the issue by using a notification, but I'm
> not really seeing a good solution for this. Any ideas?

Is it possible to override the dismissing of the palette when connect is clicked? User sees a 'connecting' positive feedback message in the palette, with the palette only auto-dismissing after a successful connection?

Regards,
--Gary

> Thanks,
> 
> Tomeu
> 
>> 
>> On Sun, Feb 21, 2010 at 12:27 PM, Tomeu Vizoso <tomeu at tomeuvizoso.net>
>> wrote:
>>> 
>>> On Fri, Feb 19, 2010 at 16:41, Eben Eliason <eben.eliason at gmail.com>
>>> wrote:
>>>> On Wed, Feb 17, 2010 at 2:27 PM, Daniel Castelo
>>>> <dcastelo at plan.ceibal.edu.uy> wrote:
>>>>> Hi, today we don't show all the 3G connection errors. The unique error
>>>>> that
>>>>> we show is the "Authentication Error" when the Pin/Puk Sim
>>>>> configuration is
>>>>> wrong. In this case we show the error in the connection pallete. When
>>>>> users
>>>>> clicks over the message, the pallete returns to normal behavior. We
>>>>> want to
>>>>> display all the connection errors. How is the best way to show this?
>>>> 
>>>> I'd recommend showing one or more buttons for dismissing the error and
>>>> taking any other relevant actions within the palette. Clicking on the
>>>> text label likely won't be very discoverable.  For instance, this
>>>> error might have two normal buttons for "Cancel" and "Show Settings"
>>>> (assuming something in settings can be adjusted to improve the
>>>> situation; I don't know enough about what this error means).
>>> 
>>> Hmm, but if the error appears in the palette, and the palette is
>>> hidden when the Connect option is clicked, won't most users miss the
>>> notification?
>>> 
>>> Regards,
>>> 
>>> Tomeu
>>> 
>>> 
>>>> Eben
>>>> 
>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> --
>>>>> Ing. Daniel Castelo
>>>>> Plan Ceibal - Área Técnica
>>>>> Avda. Italia 6201
>>>>> Montevideo - Uruguay.
>>>>> Tel.: 601.57.73 Interno 2228
>>>>> E-mail : dcastelo at plan.ceibal.edu.uy
>>>>> 
>>>>> _______________________________________________
>>>>> Sugar-devel mailing list
>>>>> Sugar-devel at lists.sugarlabs.org
>>>>> http://lists.sugarlabs.org/listinfo/sugar-devel
>>>>> 
>>>>> 
>>>> _______________________________________________
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>> 
>> 
>> 
>> --
>> Ing. Daniel Castelo
>> Plan Ceibal - Área Técnica
>> Avda. Italia 6201
>> Montevideo - Uruguay.
>> Tel.: 601.57.73 Interno 2228
>> E-mail : dcastelo at plan.ceibal.edu.uy
>> 
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