[sugar] [Grassroots-l] creation of local feedback groups

[Christoph Derndorfer]

Zitat von Tomeu Vizoso <tomeu at tomeuvizoso.net>:

> On Mon, Apr 21, 2008 at 7:34 PM, Christoph Derndorfer
> <e0425826 at student.tuwien.ac.at> wrote:
>> Zitat von Bryan Berry <bryan.berry at gmail.com>:
>>  > Tomeu,
>>  >
>>  > tomeu wrote:
>>  >> Hi all,
>>  >>
>>  >> now that a considerable number of people are starting to use the first
>>  >> minimally complete version of Sugar, may be a good moment to discuss
>>  >> and agree on which is the best way for feedback to reach us the
>>  >> developers.
>>  >
>>  > This is the right idea. The key would be for the coordinators of the
>>  > local feedback groups to summarize but not filter or bias the response
>>  > w/ their own concerns.  Most local volunteers are tech-oriented (like
>>  > myself) and it is easy for us alter the feedback we get or selectively
>>  > hear or magnify the responses that match our own.
>>  >
>>  > We need info from groups that don't use the tools of open-source trade
>>  > -- wikis, mailing lists, IRC.
>>  >
>>  > We will be providing a lot of feedback from our pilots starting this
>>  > Friday. How should we send that feedback to the Sugar Team?
>>  >
>>  > the best persons on the OLE Nepal team to provide this feedback are
>>  > Kamana Regmi and Bipul Gautam, two teachers who are not familiar w/
>>  > wikis, IRC, mailing lists, etc. It would be easiest if they had an
>>  > e-mail address to send their responses to. They would be very confused
>>  > by the tech talk on Sugar-Request and Devel-Request.
>>
>>  I agree that it's absolutely necessary to keep the barrier to entry for
>>  this feedback as low as possible. While e-mails are certainly a good
>>  start I'd like to see the submitted information also be added to an
>>  online-database because I find mailing-list archives to be a consistent
>>  pain the ass when it comes to retrieving previous communication and
>>  information. A searchable and taggable database would certainly make
>>  that easier.
>>
>>  Plus we also have to consider the fact that many of the people giving
>>  the most valuable feedback (=teachers) might not even speak English and
>>  it would be important to keep a record of their original feedback
>>  somewhere.
>>
>>  In terms of the organizational structure it might make sense to have
>>  some sort of feedback-liaison in each group. So for example if OLPC
>>  people on the ground in Peru want to find out what's happening in Nepal
>>  they'd just have to contact one person directly instead of asking their
>>  way around. Should we maybe set up a wiki page for that kind of
>>  information?
>>
>>  Cheers,
>>  Christoph
>>
>>
>>
>>  > If I summarize the input I will inevitably filter the information and
>>  > magnify what I think is coolest.
>
> Ok, so sending email directly to the mailing lists may be too
> inconvenient, and we don't have yet a database like the one Christoph
> described. Can we use anything else in the short term, see how well it
> suits our needs, and then go back from there?
>
> Tomeu

Could trac with a very simplified UI maybe do the trick?

Christoph