[IAEP] 2015 SocialHelp Survey?

[Sam Parkinson]

On Sun, Apr 24, 2016 at 5:17 AM, Dave Crossland <dave at lab6.com> wrote:
> Hi Sam!
> 
> On 23 April 2016 at 00:45, Sam Parkinson <sam.parkinson3 at gmail.com> 
> wrote:
>> 
>> I'm no longer afk.  I have collated the results into the attached 
>> spreedsheet.
>> 
>> Previously, I also wrote up an analysis of the results.  It is also 
>> attached.
> 
> Awesome!! I uploaded the files to the wiki and added them to the 
> https://wiki.sugarlabs.org/go/Marketing_Team page
> 
> For me the Pain Points and Important Features sections were very 
> interesting! Thanks for putting this together!! :D
> 
> You proposed 3 Major Takeaways:
> 
>> Users do not understand the design patterns in Sugar. This was 
>> signalled through two methods. Firstly, users prioritised a tour or 
>> explanation as an important feature. Secondly, users expressed 
>> confusion with the interface and frame.
> 
> I agree, a tour would be a great activity. When I purchased a new 
> XO-1 in 2007 and a new XO-4 this year, it came with a little printed 
> leaflet with some basics; and I think there is an assumption that the 
> UI is discoverable by kids if they have unrestricted free time to 
> play and explore it. However I haven't seen any UX-study-style 
> testing of this assumption.

You might be interested in this blog post that I wrote on the subject:  
https://www.sam.today/blog/sugar-onboard-user-testing.html
> 
> https://turtle.sugarlabs.org has a welcome tour. Can something like 
> that be done with PyGTK3?
> 
>> Developer and deployers have differing opinions compared to students 
>> and teachers; eg. reducing Journal clutter is significantly more 
>> popular with developers and deployers than with students and 
>> educators.
> 
> That's interesting! I wonder if students/educators work around 
> journal clutter, or if they don't consider it to be cluttered at all. 
> Which deployments can we ask about this?
> 
>> The most important features to the Sugar community are Browse 
>> activity, the Journal and Turtle Blocks. These are closely followed 
>> by Write activity, Collaboration, the Terminal and the Sugar style 
>> design.
> 
> I see that none of these are in the top 20 on 
> http://activities.sugarlabs.org/en-US/sugar/browse/type:1/cat:all?sort=popular
> 
> I can see how Browse is the most important activity for people who 
> can be online to take the survey... for deployments without effective 
> internet access, I wonder if that is still the case.
> 
> Cheers
> Dave
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