[IAEP] [support-gang] Wish this little PC was an XO! :-(

Caryl Bigenho cbigenho at hotmail.com
Sat Mar 5 01:11:34 EST 2011

Thanks Mike,

I tried what you said and there was no proxy set.  I played around with a few other things and did another Network Diagnostics. This time I got a huge long list of reports. One category was Red, the rest were green.  The "HTTP, HTTPS, FTP connectivity" was red with error messages (12029, 12057, and 12045), "Could not make an HTTP connection", "Could not make an HTTPS connection",  and a note "Redirecting user to support call"... like what support?

Anyone know what I should try next?


Date: Fri, 4 Mar 2011 23:09:55 -0600
From: mike at prosystemspc.com
To: support-gang at lists.laptop.org
Subject: Re: [support-gang] Wish this little PC was an XO! :-(

Check the connections tab in the internet settings. Make sure that there is no proxy set.
On Mar 4, 2011 11:01 PM, "Caryl Bigenho" <cbigenho at hotmail.com> wrote:
> Hi Friends,
> Some of you will recall I bought an acer EeePC so I could demonstrate SoaS running on a PC.  That works fine.  But I have developed another problem.  I thought some of you windows folks might know the answer for me.

> Because the memory is rather small, I deleted Microsoft Office.  I don't know if this problem started right after that or later, but now I am not able to access the web.  I am able to use Skype, so I know the wireless is working fine.  The wireless status report says I am connected at 54.0Mbps and that the signal strength is excellent.

> But when I try to open a browser (Internet Explorer or Firefox) it will not connect.  I ran the "Network Diagnostics for Windows XP" and the result was:
> "Windows cannot connect to the Internet using HTTP, HTTPS or FTP. This is probably caused by firewall settings on this computer.

> Check the firewall settings for the HTTP port (80), HTTPS port (443) and FTP prot (21)
> You might need to contact your Internet Service Provider (ISP) or the manufacturer of your firewall software."

> Firefox does not offer a Network Diagnostics tool, but it does suggest that a firewall may be the problem.
> I am a "Mac Person."  I haven't a clue how to work with a firewall since we don't usually use them on Macs.  Is this a problem I can fix myself?

> I wish it were an XO.  I would just re-flash and go merrily on my way!
> TIA for any suggestions of things I can try to get this cute little PC online.
> Caryl 		 	   		  

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