[IAEP] Bug reporting

[Walter Bender]

I just created a ticket for this feature request:

http://bugs.sugarlabs.org/ticket/1366

-walter

On Wed, Sep 16, 2009 at 1:06 PM, Tomeu Vizoso <tomeu at sugarlabs.org> wrote:
> On Wed, Sep 16, 2009 at 19:01, Benjamin M. Schwartz
> <bmschwar at fas.harvard.edu> wrote:
>> Walter Bender wrote:
>>> I am not sure that generally enabling all activities to have net
>>> access is a good idea... too easy to exploit. But there is a mechanism
>>> in the Log Activity to send logs with just one mouse click. (Not sure
>>> what is sent and to where. Maybe adding an optional field for
>>> annotating the problem to go with the log file?)
>>>
>>> In any case, this seems like an important feature to sort out for 0.88.
>>
>> I agree.  In my view, part of the solution is to make the Activity logs
>> available via the Journal.  In the special case where an Activity crashes
>> during startup, the Journal entry should show "[name] failed to launch",
>> and the contents should be the logfile as text/plain.  Coupled with a
>> generic uploading mechanism, this would make it much easier to diagnose
>> and report at least this one kind of bug.
>>
>> This obviously also feeds back into our education mission.  In Sugar, we
>> can "make the most of failure" by letting users explore how the system has
>> failed.
>
> Sounds good to me, there has also been suggested that we display the
> activity logs in the view source dialog.
>
> Regards,
>
> Tomeu
>
> --
> «Sugar Labs is anyone who participates in improving and using Sugar.
> What Sugar Labs does is determined by the participants.» - David
> Farning
>



-- 
Walter Bender
Sugar Labs
http://www.sugarlabs.org