[IAEP] Proposal: IRC channel and mailing list for support

[Seth Woodworth]

On Mon, Nov 24, 2008 at 1:50 AM, Bernie Innocenti <bernie at laptop.org> wrote:
> Seth Woodworth wrote:
>> Instead of creating a new channel, why don't we merge with olpc-help
>> and rename it if need-be.
>>
>> There's no reason to have two separate channels when 95% of the help
>> will be the same information.
>
> If we do our job well, the number of Sugar users who do not have
> an XO is hopefully going to increase over time.  Lumping #olpc and
> #sugar together will create confuzion.


I agree, and I hope that this happens sooner than later.  But for now
sugar users on the XO don't ask too many XO hardware related
questions.  Staffing one channel is easier than two, and the most
important aspect of having a help channel is responding to newbies as
soon as possible.  With combined effort this should be easier.

>
> BTW, why do we have both #olpc-help and #olpc?  Development happens
> on OFTC's #olpc-devel anyway.
>

Historical reasons.  #olpc used to be general chat and devel, then
with last year's g1g1, geeks like myself (and Ttuttle) spent too much
time in conversation and distracted cjb and mstone, etc.  So they
moved to oftc.


> --
>   // Bernie Innocenti - http://www.codewiz.org/
>  \X/  Sugar Labs       - http://www.sugarlabs.org/
>