[Systems] trac -> notification -> sunjammer dovecot, broken, ideas?

James Cameron quozl at laptop.org
Wed Jan 2 00:12:56 EST 2019

Ideas welcome.

bugs.sugarlabs.org is not sending notifications by mail, it says;

Warning: The ticket has been created, but an error occurred while
sending notifications: 535

freedom hosts trac, and /srv/socialhelp/tracproject/conf/trac.ini has

smtp_user = socialhelp
smtp_server = smtp.sugarlabs.org
smtp_port = 587
smtp_password = something

/srv/socialhelp/tracproject/log/trac.log says

2019-01-01 23:23:19,446 Trac[web_ui] ERROR: Failure sending notification on creation of ticket #4995: SMTPAuthenticationError: (535, '5.7.8 Error: authentication failed: Password expired')

smtp.sugarlabs.org is sunjammer, where /var/log/mail.log has

Jan  1 00:09:21 sunjammer postfix/smtpd[20187]: connect from rev-18-85-44-59.sugarlabs.org[]
Jan  1 00:09:22 sunjammer dovecot: auth-worker(20188): Error: pam(socialhelp, pam_acct_mgmt() failed: Authentication token is no longer valid; new one required
Jan  1 00:09:24 sunjammer postfix/smtpd[20187]: warning: rev-18-85-44-59.sugarlabs.org[]: SASL PLAIN authentication failed: Password expired
Jan  1 00:09:25 sunjammer postfix/smtpd[20187]: lost connection after AUTH from rev-18-85-44-59.sugarlabs.org[]
Jan  1 00:09:25 sunjammer postfix/smtpd[20187]: disconnect from rev-18-85-44-59.sugarlabs.org[] ehlo=2 starttls=1 auth=0/1 commands=3/4

So is this just an expired password in LDAP, and is that why it keeps
coming back year after year?  Can we do better somehow?

James Cameron

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