[Systems] [Sugar-devel] trac breakage

Samuel Cantero scanterog at gmail.com
Mon Mar 14 01:49:18 EDT 2016

Finally, I couldn't build the trac image with the tracSpamPlugin.
On Mar 14, 2016 2:32 AM, "Samuel Cantero" <scanterog at gmail.com> wrote:

> Hello everyone,
> In an effort to fix our user spam problem with bugs.sl.o I've added the
> reCaptcha plugin [1] for users registration. I've had to use the forked
> version on github because the official one was not working. I've also had
> to fix the SSL support in the reCaptcha plugin. The plugin was loading
> insecure content in a our secure page, therefore, the browser was blocking
> the captcha image. The fixed version is in my github [2].
> In order to check the verification by email in the registration module, I've
> enabled the trac logging and I've found two problems:
> 1) The email was being sent by trac but sunjammer was not sending it. I've
> found the following error in /var/log/mail.log:
> auth-worker(25213): Error: pam(socialhelp, pam_acct_mgmt()
> failed: Authentication token is no longer valid
> warning: rev-18-85-44-59.sugarlabs.org[]: SASL PLAIN
> authentication failed: Password expired
> I've checked the *shadowLastChange* value in our LDAP and I found 16316.
> I've check the current numbers of days since Jan 1st 1970 and it is 16874.
> So, It has been 558 days since the last time we've changed socialhelp
> password. According to ShadowMax, it expires every 365 days. I fixed this.
> 2) Sometimes trac was trying to send emails to the username instead of the
> user email. However this does not happen always. This is a bug in the
> Account Manager Plugin [3]. I've cloned the svn official repo in my github
> [4] and I've applied the patch from [3] in order to fix it. Now we are
> using my repo instead of the official one. It is important to notice that
> the verification email will be send after the first login. Apparently now
> it is fixed.
> Regarding to the inability to access the user page, I've checked our
> current users and I found 97426 users. We had a lot of spam here. I've
> checked this by doing:
> sqlite> select count(*) from session;
> 97426
> In addition, there was some integrity issues with our sqlite database.
> I've checked it by doing:
> $ sqlite3 trac.db "pragma integrity_check"
> wrong # of entries in index session_last_visit_idx
> wrong # of entries in index sqlite_autoindex_session_1
> wrong # of entries in index sqlite_autoindex_session_attribute_1
> Those integrity issues do not enable us to remove users using the
> trac-admin utility. I fixed this by:
> $ sqlite3 trac.db "reindex session"
> $ sqlite3 trac.db "reindex session_attribute"
> I tried to remove all suspicious users with the trac-admin utility and
> directly by database but this is almost imposible. I guess we should
> delete all users and ask them to re-register again. However, *I don't
> want to proceed before your approval.*
> Finally, I couldn't build the trac image with the I've had to use plugin.
> This is used for rejecting contributions that contain spam. Apparently
> the official repo is down. Maybe this is a temporary problem. I'll try it
> again within a few hours in order to enable it again.
> Best regards,
> Samuel C.
> [1] https://trac-hacks.org/wiki/RecaptchaRegisterPlugin
> [2] https://github.com/scanterog/trac-recaptcharegister
> [3] https://trac-hacks.org/ticket/12228
> [4] https://github.com/scanterog/acct_mgr-0.4.4
> On Wed, Mar 9, 2016 at 11:05 AM, Samuel Cantero <scanterog at gmail.com>
> wrote:
>> On Wed, Mar 9, 2016 at 10:03 AM, Walter Bender <walter.bender at gmail.com>
>> wrote:
>>> On Wed, Mar 9, 2016 at 4:34 AM, Sam Parkinson <sam.parkinson3 at gmail.com>
>>> wrote:
>>>> Hi Walter,
>>>> The immediate issues with trac (and also socialhelp) sending emails is
>>>> a configuration issue.  Right now it is a horrible configuration where it
>>>> sends emails via smpt.sugarlabs.org, but the password that both
>>>> services use for that (socialhelp account on sunjammer) expired.
>>>> Really, the mail situation could probably fixed by adding a "postfix"
>>>> container and letting anybody on freedom link to it and use it.  The
>>>> password thing was probably not the best setup, sorry.
>>>> Other than trac not sending emails, was there anything else?  Or just
>>>> looking for something a little more shiny?
>>> I am not looking for something shiny, just something that works and that
>>> someone is maintaining. I don't have the knowledge or the cycles to help
>>> with this myself. It is unfortunate that during GSoC recruitment, when many
>>> new users are trying to set up accounts, that is has been broken.
>>> My simple rule of thumb is that if we can find an equivalent service
>>> somewhere else that someone else maintains and it does not impinge on our
>>> freedoms, we should consider it, as sysadmin time is of a premium. Git Hub
>>> issues come to mind.
>> Thanks Walter for the notification. I didn't know about the problems that
>> has been arisen with trac. Certainly, it is a pity to provide an unreliable
>> and unstable service to our community and specially in a huge event as GSoC.
>> We should work on it in order to apply the anti spam features and fix the
>> email problem. What else is annoying with our current trac instance?
>> Best regards,
>>>> Thanks,
>>>> Sam
>>>> On Wed, Mar 9, 2016 at 8:19 AM, Walter Bender <walter.bender at gmail.com>
>>>> wrote:
>>>> I was going to bring this up at the last SLOB meeting but we ran out of
>>>> time. We have serious problems with b.sl.o regarding user management. While
>>>> I can assign new users unmoderated status, I cannot actually enable their
>>>> accounts since I cannot access the user page (it is so full of spam users
>>>> that it times out before loading -- even though Sam increased the timeout a
>>>> few months back). The verification by email is broken, hence the need to
>>>> find a different way to validate.
>>>> My recommendation is that we look into alternatives to trac. We can
>>>> keep the old system running as an archive, but it seems time to move on.
>>>> (I've been told -- although I have not confirmed -- that trac is not
>>>> regularly maintained upstream any more, which would be all the more reason
>>>> to move on.)
>>>> Does the sysadmin team have any recommendations? Any thoughts from the
>>>> devel community?
>>>> regards.
>>>> -walter
>>>> --
>>>> Walter Bender
>>>> Sugar Labs
>>>> http://www.sugarlabs.org
>>>> <http://www.sugarlabs.org>
>>> --
>>> Walter Bender
>>> Sugar Labs
>>> http://www.sugarlabs.org
>>> <http://www.sugarlabs.org>
>>> _______________________________________________
>>> Systems mailing list
>>> Systems at lists.sugarlabs.org
>>> http://lists.sugarlabs.org/listinfo/systems
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