[Systems] [IAEP] ALERT JUSTICE DOWN [24 hours without response] (!)

[Gonzalo Odiard]

Any chance to check if disks are dying or there other reason for these
instabilities?

Gonzalo

On Thu, Jun 18, 2015 at 3:56 PM, Bernie Innocenti <bernie at sugarlabs.org>
wrote:

> +systems@
>
> I rebooted justice from the management console and it's now responding
> to pings.
>
> I couldn't view the screen capture and I had no time to go to the Media
> Lab to physically inspect the machine, so I don't understand the root
> cause.
>
> As reported by Dogi, Justice seems to crash every 1-2 months. I suggest
> we try the following steps:
>
> 1. upgrade justice to Ubuntu 14.04 (like we did with freedom 1yr ago)
>
> 2. if crashes continue, go to the server room and swap the drives with
> freedom (which is our hot-swap server and doesn't currently run anything
> critical)
>
> 3. Ask again the ML to give one of us physical access to the server
> room. I work nearby, but I have trouble leaving during office hours on a
> personal errand and if anything happens over a week-end we're in trouble.
>
> Sebastian: you should at least get access to the management console.
> Ping me on IRC and I'll send you the credentials on a secure channel.
>
>
> On 06/18/2015 10:40 AM, Sebastian Silva wrote:
> > Hello Sugar Oversight Board, Sugar Labs Members,
> >
> > Our main production server virtual machine host is down and I can't
> > reach it.
> > We have several systems that depend on this infrastructure, including
> > pootle server which was actively being used by translators of Aymara and
> > Awajun native languages.
> >
> > I respectfully request that you call on the phone whoever has physical
> > access to this machine and we try to bring it back online. I think this
> > should be either Bernie Inocenti or Stefan Unterhauser.
> >
> > Also, I would like to request for more volunteers from infrasctucure
> > team to have virtual terminal access to these machines (not just ssh),
> > or to put them in a proper collocation service where we can get some
> > support.
> >
> > Thanks in advance for your help.
> > Sebastian
> >
> > On 17/06/15 20:55, Sebastian Silva wrote:
> >> Affected services:
> >> translate.sugarlabs.org
> >> git.sugarlabs.org
> >> packages.sugarlabs.org
> >>
> >>
> >>
> >> On 17/06/15 20:48, Sebastian Silva wrote:
> >>> We can't reach it.
> >>>
> >>> Anybody with physical access to the machine please respond.
> >>>
> >>>
> >>> Regards,
> >>> Sebastian
>
> --
> Bernie Innocenti
> Sugar Labs Infrastructure Team
> http://wiki.sugarlabs.org/go/Infrastructure_Team
> _______________________________________________
> IAEP -- It's An Education Project (not a laptop project!)
> IAEP at lists.sugarlabs.org
> http://lists.sugarlabs.org/listinfo/iaep
>



-- 
Gonzalo Odiard

SugarLabs - Software for children learning
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