[Systems] SL Social Help and COPPA

[Sam P.]

Hi Bernie,

Sorry for the late reply.

I'm not sure what your opinion is on this, but I would think that Social
Help is "DIRECTED TO CHILDREN UNDER 13" considering we link to it within
Sugar 0.106.

I actually just mocked up something that uses the Discouse SSO api to use a
different auth system.  It lets users choose their name and password and
optionally give us their email.  That will probably fix the issue either
way.

Thanks,
Sam

On Sat, Jun 6, 2015 at 1:58 PM Bernie Innocenti <bernie at codewiz.org> wrote:

> On 05/31/2015 05:56 AM, Sam P. wrote:
> > Hi,
> >
> > I was thinking a little more about the social help web service.  It is
> > probably going to get a few sign ups from people under the age of 13
> > years old (sugar's target market, right?).  It is also hosted on a
> > server in the USA.  Therefore I think that means we need to make it
> > comply with the COPPA [1].
> >
> > I'm completely at a loss of how to comply.  It appears that email
> > addresses are classes as PII (personally identifying info), so require
> > parental consent to be gather.  Discourse (the forum) software is
> > practically inseparable from email addresses.  Requiring parental
> > consent would wreck the whole social help experience (being able to
> > quickly ask a question).
> >
> > Any ideas?
>
> My understanding of COPPA is that you only need to comply "if you
> operate a commercial Web site or an online service DIRECTED TO CHILDREN
> UNDER 13 that collects personal information from children or if you
> operate a general audience Web site AND YOU HAVE ACTUAL KNOWLEDGE that
> you are collecting personal information from children". (emphasis mine).
>
> So you should be fine if your service is not explicitly directed to
> children or you have no actual knowledge that your users are children.
> IANAL, but the fact that most websites in the US let me create an
> account without checking my age suggests that this is how COPPA is being
> interpreted by most site operators.
>
>
> > Thanks,
> > Sam
> >
> > [1]  http://coppa.org/
> >
> >
> > _______________________________________________
> > Systems mailing list
> > Systems at lists.sugarlabs.org
> > http://lists.sugarlabs.org/listinfo/systems
> >
>
>
> --
>  _ // Bernie Innocenti
>  \X/  http://codewiz.org
>
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