[Systems] Fwd: [Sugar-devel] Gitorious "forgot password" option does not send e-mail.

Bernie Innocenti bernie at sugarlabs.org
Mon Nov 4 01:58:53 EST 2013

On 11/03/2013 05:16 AM, Aleksey Lim wrote:
> On Fri, Nov 01, 2013 at 02:23:36PM -0400, Bernie Innocenti wrote:
>> I just tried the "forgot password" link and got the email.
>> Are you sure you didn't mistype the email address? What's your username?
>> I couldn't find you by name.
>> If you didn't have any projects, just go ahead and create a new account.
> It is jita misconfiguration issue. There are no reversed DNS records for
> jita.sl.o and Google mail server rejects our emails.

You are indeed correct:

<esinlayo at gmail.com>: host
    said: 550-5.7.1 [2002:1255:2c45::1      16] Our system has detected that
    this message 550-5.7.1 does not meet IPv6 sending guidelines
regarding PTR
    records and 550-5.7.1 authentication. Please review 550-5.7.1
    https://support.google.com/mail/?p=ipv6_authentication_error for
more 550
    5.7.1 information. ik6si7322875qab.177 - gsmtp (in reply to end of DATA

We can fix this either by disabling IPv6 on jita (the easy way), or by
fixing jita's PTR record for the 6to4 IP (the proper way).

Adding a PTR record for a 6to4 address should be straightforward, I've
done it years ago: just visit https://6to4.nro.net/ from Jita's IPv6
address and post an html form to associate it with jita.sugarlabs.org.

Sai, thanks for reporting this and for your patience.

Bernie Innocenti
Sugar Labs Infrastructure Team

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