[Systems] activities.sugarlabs.org spam

Bernie Innocenti bernie at sugarlabs.org
Wed Mar 13 19:00:55 EDT 2013

On 03/13/13 09:27, Bradley M. Kuhn wrote:
> Bernie Innocenti wrote at 18:53 (EDT) on Tuesday:
>> After some investigation, I found an issue: the glue record for
>> ns1.sugarlabs.org was missing. I tried to add it with Gandi's web
>> interface, but I got an error because it supposedly already exists
>> with a different IP (although it's invisible).
>> I opened a support ticket and I'm waiting for Gandi's response.
> Let me know if there's action you need me to take on this from the
> master Gandi account.  I didn't see an action item above, for me (yet)
> so I'm taking none.  Just wanted to be clear so we know who is blocked
> on whom. :)

Problem solved! I've cc'd you just to keep you informed, no action
required on your side.

Tony, let me know it the problem persists.

-------- Original Message --------
Subject: [support-en #4565798] [GANDI] [DN-OTHER] sugarlabs.org
Date: Wed, 13 Mar 2013 23:10:32 +0100
From: support-en at support.gandi.net
Reply-To: support-en at support.gandi.net
To: bernie at codewiz.org

On Tue Mar 12 23:48:00 2013, bernie at codewiz.org wrote:
> Product     : domain
> Category    : DN-OTHER
> Question    :
> FirstName   : Bernie
> LastName    : Innocenti
> CompanyName : Sugar Labs (SFC)
> Email       : bernie at codewiz.org
> Domain      : sugarlabs.org
> DomainNB    : 2
> Ip          :
> Handle      : BI468-GANDI
> Transaction :
> URL         : https://www.gandi.net/support/contact/mail/
> Message     : Can't add a glue record for ns1.sugarlabs.org.
> The operation fails with the error "ns1.sugarlabs.org already exists
> with different IPs", but such glue record isn't visible in the web
> interface.
> The failed operation ID is: 8623505

Hello again Bernie,

The old glue records have been removed, so you should be able to
relaunch that operation successfully now.

If you have any further questions, please let me know.


Michael Moore
Tier 2 Tech Support
Gandi US
Fax: +1.410-449-4499
Twitter: @gandibar

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Bernie Innocenti
Sugar Labs Infrastructure Team

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