[Systems] [Sugar-devel] community influence on development

[Sebastian Dziallas]

Caroline Meeks wrote:
> On Wed, Jul 29, 2009 at 8:26 AM, Tomeu Vizoso <tomeu at sugarlabs.org
> <mailto:tomeu at sugarlabs.org>> wrote:
>
>     On Wed, Jul 29, 2009 at 14:24, Greg Smith<gregsmithpm at gmail.com
>     <mailto:gregsmithpm at gmail.com>> wrote:
>      > Hi Tomeu,
>      >
>      > Thanks for the feedback.
>      >
>      > On this:
>      >>> I'm working on the GPA list (see:
>      >>> http://wiki.sugarlabs.org/go/Gardner_Pilot_Academy). If others have
>      >>> lists of requirements, send them out. Then perhaps Simon, Tomeu
>     et al
>      >>> can link to them from some Roadmap creation page. We may be further
>      >>> along than we think.
>      >>
>      >> What about entering Feature pages? Or is that intended to happen
>     only
>      >> once we have a technical plan for the feature?
>      >>
>      >> http://wiki.sugarlabs.org/go/Features/Policy
>      >
>      > I would enter a feature before there's an agreed technical design. I
>      > try to start with requirements saying what the user needs to do
>      > abstracted from the technology (e.g. user wants to write a weekly
>      > assignment and keep it in a "notebook" which their teacher can see as
>      > well). I just haven't decided yet which are the most important
>      > features for GPA, aside from Back up and Restore which I did create.
>
>     So we need a place to collect deployment needs separate from the
>     features process? Would be trac a good place for that?
>
>
> I vote no. I don't think Trac is not a good solution for nondevelopers.
> I recently saw uservoice.com <http://uservoice.com> a web2.0 site for
> this problem and it seems to have a lot of advantages over Trac.
>
> Here are what I see as the issues with Trac.
>
>     * Its slow
>     * It requires login.  when I am in a classroom with 20 kids I want
>       to be able to use any computer to put down an in the moment note.
>     * Its hard to search trac. Its slow. It only shows a few results.
>       its hard to sort the results.  The nice AJAX UI on uservoices
>       makes it so much easier to see if I'm entering a duplicate issue.
>     * there is no way easily say +1 or vote for something. Its a big
>       committment to log in and comment.  We really need to know what
>       issues appeal to a wide audiance. We want to lower the barrier to
>       saying +1.
>     * Trac asks questions nondevelopers don't know the answer to.  For
>       some personality types they just stop when they can't answer a
>       question, like what release or what component or is it a bug or
>       feature.  We want to make it easy for people in the field to talk
>       to us, the drop downs in Trac, even when not required, act as a
>       barrier.
>     * We want to enable and encourage chit chat about bugs, features, ideas
>
> I don't know if uservoice is the right solution for us. But when I used
> it, it helped me see why Trac wasn't working for us.
>
> This is the product I used uservoice with:
> http://gtdinbox.uservoice.com/pages/17178-general

Sorry for jumping in so late in this awesome discussion! I'm preparing a 
proposal on this right now, watch out IAEP for more...

Cheers,
--Sebastian

>     Regards,
>
>     Tomeu
>
>      > Thanks,
>      >
>      > Greg S
>      >
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>
> --
> Caroline Meeks
> Solution Grove
> Caroline at SolutionGrove.com
>
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