[Systems] Feedback on Launchpad

Caroline Meeks caroline at solutiongrove.com
Wed Aug 26 08:18:30 EDT 2009


We are currently evaluating GetSatisfaction and Launchpad as ways to engage
users/deployments and manage roadmaps/features.

Looking at the IAEP discussion on
what we have accomplished and not accomplished my visions is:


   - We have a list of features.
   - People can
   discuss the features, problems, wishes, what it would do for them,
what workarounds/ attempts they have made to fix these.
   - People can +1 vote for them.
   -
   We have a way of roughly associating votes with deployments and
number of users.
   - They system is reasonably friendly for a multilingual audience.

Personally I'd like to choose
Launch Pad. Its open source where Get Satisfaction is only free to us.

However here is today's problem with LaunchPad

I want to discuss a features in the roadmap/blueprint.

To do this I tried to use Feedback, because I indeed what to ask a question
about a feature.  But I have to choose someone to ask!  What if I don't know
anyone? Why do I have to know someone to discuss a feature?

http://screencast.com/t/PuG87yZ4

I worked around by using the Whiteboard. Maybe this is good enough?

There seems to be no way to vote for a feature/spec.  Given our current
focus on trying to be responsive to the needs of our users this seems like a
really important feature.


Thanks,
Caroline



-- 
Caroline Meeks
Solution Grove
Caroline at SolutionGrove.com

617-500-3488 - Office
505-213-3268 - Fax
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