The problem is that I can't switch to terminal because the laptop is frozen and not respond any instruction <div class="gmail_quote">2012/5/10 Aleksey Lim <<a href="mailto:alsroot@sugarlabs.org" target="_blank">alsroot@sugarlabs.org</a>> <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="im">On Thu, May 10, 2012 at 02:08:04PM -0300, Esteban Bordón wrote: > When the laptop establishes connection,screen is freeze and I have to force > reboot. </div>Could you (instead of rebooting), switch to terminal console and kill Sugar gracefully: pkill -2 -f sugar-session if it doesn't work: pkill -f sugar-session and share shell.log file. -- Aleksey </blockquote></div>