<html><head> <meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body text="#000000" bgcolor="#FFFFFF"> Folks, or the past ~48 hours, we've had fairly severe, but sporadic, packet loss (from 30% to 70%) to the Sugar Labs infrastructure and servers (freedom, justice, jita) that host our public-facing websites such as: * translate.sugarlabs.org * <a class="moz-txt-link-abbreviated" href="http://www.sugarlabs.org">www.sugarlabs.org</a> * activities.sugarlabs.org * all Sugar Labs mailing lists ..as well as the ability to ssh to the servers themselves, plus the management BMC/IPMI hosts for the servers. None of the servers themselves are actually in a degraded state at the OS level, only the network is. Yesterday afternoon, after rooting around for help on who to contact, I opened a support ticket with MIT, and I got a response from them an hour or so later, stating: "I'm aware of the issue and am working to determine the cause. It is either something failing on the switch or something in the optical path. I'm in the process of replacing components in the pathway to rule that out." External monitoring has shown that there have not been any further problems with the infrastructure for the past hour and a half, so it may be that they have resolved the problem as of this AM. It's just after noon where MIT is. If anybody has any questions, please feel free to e-mail me directly. Regards, Alex Perez </body> </html>