<div dir="ltr"><span style="font-family:arial,sans-serif;font-size:13px">Hi,</span><br style="font-family:arial,sans-serif;font-size:13px"><br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">Here's my comment -</span><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">There is currently no way to get instant help from real people from</span><br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">inside Sugar, except the IRC activity, which sadly is too complicated</span><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">and distributed(hard to find stuff which one needs, no logs, there are</span><br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">security problems). We really need a way to get children help quickly,</span><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">and this is what this project will give us. It will, with time, also</span><br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">become a full help repository, and also a way for children to talk and</span><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">discuss things in a more social manner than it is now. Thus the Social</span><br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">Help project is invaluable to Sugar and it's vision, that learning is</span><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">a social process.</span><br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, Mar 17, 2014 at 9:29 PM, Walter Bender <span dir="ltr"><<a href="mailto:walter.bender@gmail.com" target="_blank">walter.bender@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><br><div class="gmail_extra"><br><br><div class="gmail_quote"><div class="">On Sat, Mar 15, 2014 at 1:07 PM, Prasoon Shukla <span dir="ltr"><<a href="mailto:prasoon92.iitr@gmail.com" target="_blank">prasoon92.iitr@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hello again.<div>I've made a proposal : <a href="http://wiki.sugarlabs.org/go/Summer_of_Code/2014/Prasoon2211/Social_Help" target="_blank">http://wiki.sugarlabs.org/go/Summer_of_Code/2014/Prasoon2211/Social_Help</a></div>
<div><br></div><div><b>I need a few comments on how the sugar help project will help the sugar community.</b> This I need to add in the proposal. I tried reaching out on the IRC but there was no response there. Please comment below.</div>
</div></blockquote><div><br></div></div><div>People are social and learning is social. Having a forum for sharing ideas and help is invaluable -- especially in light of the decentralized nature of the Sugar community. While the developer community is comfortable with IRC, we have not been successful in getting our user community to use it: they are seeming more comfortable with web tools (e.g. there is a large community of teachers using Facebook to discuss Sugar.) It would of course be better to have a FOSS solution. But also one that didn't require a lot of maintenance and support by the Sugar developer community. Hence, a connection to an existing FOSS platform would be attractive.</div>
<div><br></div><div>regards.</div><div><br></div><div>-walter</div><div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class=""><div dir="ltr">
<div><br></div><div>Anyway, this is the first draft. Please comment on the discussions page if anything is required in the proposal.</div><div><br></div><div>Thanks!</div><div hspace="streak-pt-mark" style="max-height:1px">
<img style="width:0px;max-height:0px" src="https://mailfoogae.appspot.com/t?sender=acHJhc29vbjkyLmlpdHJAZ21haWwuY29t&type=zerocontent&guid=d3479e04-a902-4903-a823-42be49e7d619"><font color="#ffffff" size="1">ᐧ</font></div>
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<br></div></blockquote></div><span class="HOEnZb"><font color="#888888"><br><br clear="all"><div><br></div>-- <br>Walter Bender<br>Sugar Labs<br><a href="http://www.sugarlabs.org" target="_blank">http://www.sugarlabs.org</a><br>
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