I'm downloading the source from the git repository and will be working on customizing its look and feel while maybe systems@ can suggest a host to put this on and perhaps configure us a virtualhost for this infrastructure? Do we use a subdomain like <a href="http://ask.sugarlabs.org">ask.sugarlabs.org</a>? I'll seed the instance with some material from: <a href="http://wiki.sugarlabs.org/go/Activity_Team/FAQ">http://wiki.sugarlabs.org/go/Activity_Team/FAQ</a> and others i find. I think this has great potential for a united support front for deployments. Later we can invite olpc support gang members to use it and foster a similar spanish speaking community. Thanks in advance Sebastian <div class="gmail_quote">2010/10/9 Walter Bender <<a href="mailto:walter.bender@gmail.com">walter.bender@gmail.com</a>> <blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"> <div class="im">On Sat, Oct 9, 2010 at 1:36 PM, Sebastian Silva <<a href="mailto:sebastian@somosazucar.org">sebastian@somosazucar.org</a>> wrote: > I've been thinking of proposing a question&answer forum (maybe a > sugarlabs-branded shapado or similar instance > (<a href="http://gitorious.org/shapado" target="_blank">http://gitorious.org/shapado</a>). > > This way we can have a user-supported (and a support-team) multi language > forum similar to <a href="http://shapado.com/" target="_blank">http://shapado.com/</a> or <a href="http://stackoverflow.com/" target="_blank">http://stackoverflow.com/</a> > > This way perhaps we could complement the "support gang". > I agree the user experience for a mailing list is not optimal for simple > questions. > > I offer to build/mantain it. Would be cool if others were interested in > helping out. > What do you think? Could Sugar Labs host it? </div>We could seed it with the long list of material we have been accumulating in the ActivityTeam section of the wiki... (I wonder, would there be some way to build a cross-posting mechanism in, so the wiki gets further populated with the more highly rated questions/answers?) -walter <div><div></div><div class="h5"> > Cheers, > > Sebastian > > 2010/10/9 Yioryos Asprobounitis <<a href="mailto:mavrothal@yahoo.com">mavrothal@yahoo.com</a>> >> >> >> --- On Sat, 10/9/10, Walter Bender <<a href="mailto:walter.bender@gmail.com">walter.bender@gmail.com</a>> wrote: >> >> > From: Walter Bender <<a href="mailto:walter.bender@gmail.com">walter.bender@gmail.com</a>> >> > Subject: Re: [Sugar-devel] Sugar-devel Digest, Vol 24, Issue 36 9Re: how >> > to ask a question) >> > To: "Yioryos Asprobounitis" <<a href="mailto:mavrothal@yahoo.com">mavrothal@yahoo.com</a>> >> > Cc: <a href="mailto:sugar-devel@lists.sugarlabs.org">sugar-devel@lists.sugarlabs.org</a> >> > Date: Saturday, October 9, 2010, 9:05 AM >> > On Sat, Oct 9, 2010 at 1:17 AM, >> > Yioryos Asprobounitis >> > <<a href="mailto:mavrothal@yahoo.com">mavrothal@yahoo.com</a>> >> > wrote: >> > > >> > > >> > > >> > >> Date: Sat, 9 Oct 2010 10:32:42 +1100 >> > >> From: James Cameron <<a href="mailto:quozl@laptop.org">quozl@laptop.org</a>> >> > >> To: Bernie Innocenti <<a href="mailto:bernie@codewiz.org">bernie@codewiz.org</a>> >> > >> Cc: IAEP <<a href="mailto:iaep@lists.sugarlabs.org">iaep@lists.sugarlabs.org</a>>, >> > >> sugar-devel >> > >> <<a href="mailto:sugar-devel@lists.sugarlabs.org">sugar-devel@lists.sugarlabs.org</a>>, >> > >> David Farning <<a href="mailto:dfarning@gmail.com">dfarning@gmail.com</a>>, >> > >> <a href="mailto:cjb@laptop.org">cjb@laptop.org</a>, >> > >> Ishan Bansal <<a href="mailto:ishan@seeta.in">ishan@seeta.in</a>> >> > >> Subject: Re: [Sugar-devel] how to ask a question >> > >> Message-ID: <<a href="mailto:AF18C0DC-916E-4614-9661-6458E094C50F@laptop.org">AF18C0DC-916E-4614-9661-6458E094C50F@laptop.org</a>> >> > >> Content-Type: text/plain; charset=us-ascii >> > >> >> > >> On 08/10/2010, at 7:31 PM, Bernie Innocenti >> > wrote: >> > >> > When this happens, we should gently encourage >> > them to >> > >> prefer public >> > >> > communication. I reserve the stronger signals >> > -- such >> > >> as refusing to >> > >> > answer the question until it's posted >> > publicly -- for >> > >> those who are >> > >> > repeatedly ignoring this advice. I'm not >> > running a >> > >> free technical >> > >> > support line. >> > >> >> > >> Indeed. >> > >> >> > >> Here is a page with diagram that I use on other >> > projects >> > >> for people who persist in writing privately to >> > me: >> > >> >> > >> <a href="http://pptpclient.sourceforge.net/why.phtml" target="_blank">http://pptpclient.sourceforge.net/why.phtml</a> >> > >> >> > >> -- >> > >> James Cameron >> > >> System Test Coordinator >> > >> One Laptop per Child >> > >> >> > >> >> > > >> > > I would not necessarily disagree with the opinions >> > expressed on the matter, but there is a very big gap in SL's >> > communication with it's users. >> > > No place to ask the "stupid/bad/novice/malformed" >> > questions. >> > >> > Are not iaep and sur the places to ask these questions? If >> > not, why not? >> > >> >> Because we are still talking about "early hacking" or "messing with >> python/sugar" or "I tried something and got stuck" questions. >> The kind that a 5-6th grade student with a year+ XO experience or an >> adventurous teacher may have. >> Whom do they ask, so they can mature and advance to the list-proper? >> >> >> > -walter >> > >> > > For an organization that caters to 1,5 million kids >> > and few thousand teachers and almost be default computer >> > novices, this is unacceptable (to me). >> > > As a developer of an upstream organization, you may as >> > well say "this is not my problem", however, as a SugarLabs >> > member it should be. >> > > Applying "devel-list rules" to the _only_ Q&A >> > Sugar venue, can seriously contribute to an "unapproachable" >> > image and put off the exact people that you are trying to >> > constructively teach. >> > > >> > > >> > > >> > > _______________________________________________ >> > > Sugar-devel mailing list >> > > <a href="mailto:Sugar-devel@lists.sugarlabs.org">Sugar-devel@lists.sugarlabs.org</a> >> > > <a href="http://lists.sugarlabs.org/listinfo/sugar-devel" target="_blank">http://lists.sugarlabs.org/listinfo/sugar-devel</a> >> > > >> > >> > >> > >> > -- >> > Walter Bender >> > Sugar Labs >> > <a href="http://www.sugarlabs.org" target="_blank">http://www.sugarlabs.org</a> >> > >> >> >> >> _______________________________________________ >> Sugar-devel mailing list >> <a href="mailto:Sugar-devel@lists.sugarlabs.org">Sugar-devel@lists.sugarlabs.org</a> >> <a href="http://lists.sugarlabs.org/listinfo/sugar-devel" target="_blank">http://lists.sugarlabs.org/listinfo/sugar-devel</a> > > > > -- > Sebastian Silva > <a href="http://somosazucar.org/" target="_blank">http://somosazucar.org/</a> > "Te imaginas si te pudieran enseñar sólo a leer pero no a escribir??" > </div></div>-- <div><div></div><div class="h5">Walter Bender Sugar Labs <a href="http://www.sugarlabs.org" target="_blank">http://www.sugarlabs.org</a> _______________________________________________ Sugar-devel mailing list <a href="mailto:Sugar-devel@lists.sugarlabs.org">Sugar-devel@lists.sugarlabs.org</a> <a href="http://lists.sugarlabs.org/listinfo/sugar-devel" target="_blank">http://lists.sugarlabs.org/listinfo/sugar-devel</a> </div></div></blockquote></div> -- Sebastian Silva <a href="http://somosazucar.org/">http://somosazucar.org/</a> "Te imaginas si te pudieran enseñar sólo a leer pero no a escribir??"