<div class="gmail_quote">On Wed, Jul 29, 2009 at 8:26 AM, Tomeu Vizoso <<a href="mailto:tomeu@sugarlabs.org">tomeu@sugarlabs.org</a>> wrote: <blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"> <div class="im">On Wed, Jul 29, 2009 at 14:24, Greg Smith<<a href="mailto:gregsmithpm@gmail.com">gregsmithpm@gmail.com</a>> wrote: > Hi Tomeu, > > Thanks for the feedback. > > On this: >>> I'm working on the GPA list (see: >>> <a href="http://wiki.sugarlabs.org/go/Gardner_Pilot_Academy" target="_blank">http://wiki.sugarlabs.org/go/Gardner_Pilot_Academy</a>). If others have >>> lists of requirements, send them out. Then perhaps Simon, Tomeu et al >>> can link to them from some Roadmap creation page. We may be further >>> along than we think. >> >> What about entering Feature pages? Or is that intended to happen only >> once we have a technical plan for the feature? >> >> <a href="http://wiki.sugarlabs.org/go/Features/Policy" target="_blank">http://wiki.sugarlabs.org/go/Features/Policy</a> > > I would enter a feature before there's an agreed technical design. I > try to start with requirements saying what the user needs to do > abstracted from the technology (e.g. user wants to write a weekly > assignment and keep it in a "notebook" which their teacher can see as > well). I just haven't decided yet which are the most important > features for GPA, aside from Back up and Restore which I did create. </div>So we need a place to collect deployment needs separate from the features process? Would be trac a good place for that?</blockquote><div> I vote no. I don't think Trac is not a good solution for nondevelopers. I recently saw <a href="http://uservoice.com">uservoice.com</a> a web2.0 site for this problem and it seems to have a lot of advantages over Trac. Here are what I see as the issues with Trac. <ul><li>Its slow</li><li>It requires login. when I am in a classroom with 20 kids I want to be able to use any computer to put down an in the moment note. </li> <li>Its hard to search trac. Its slow. It only shows a few results. its hard to sort the results. The nice AJAX UI on uservoices makes it so much easier to see if I'm entering a duplicate issue.</li><li>there is no way easily say +1 or vote for something. Its a big committment to log in and comment. We really need to know what issues appeal to a wide audiance. We want to lower the barrier to saying +1.</li> <li>Trac asks questions nondevelopers don't know the answer to. For some personality types they just stop when they can't answer a question, like what release or what component or is it a bug or feature. We want to make it easy for people in the field to talk to us, the drop downs in Trac, even when not required, act as a barrier.</li> <li>We want to enable and encourage chit chat about bugs, features, ideas </li></ul>I don't know if uservoice is the right solution for us. But when I used it, it helped me see why Trac wasn't working for us. This is the product I used uservoice with: <a href="http://gtdinbox.uservoice.com/pages/17178-general">http://gtdinbox.uservoice.com/pages/17178-general</a> </div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"> Regards, Tomeu <div><div></div><div class="h5"> > Thanks, > > Greg S > _______________________________________________ Sugar-devel mailing list <a href="mailto:Sugar-devel@lists.sugarlabs.org">Sugar-devel@lists.sugarlabs.org</a> <a href="http://lists.sugarlabs.org/listinfo/sugar-devel" target="_blank">http://lists.sugarlabs.org/listinfo/sugar-devel</a> </div></div></blockquote></div> -- Caroline Meeks Solution Grove Caroline@SolutionGrove.com 617-500-3488 - Office 505-213-3268 - Fax