[Sugar-devel] Proposal to move communication to other platform

Bottersnike bottersnike237 at gmail.com
Wed Mar 4 14:57:00 EST 2020


With regards to chat.sugarlabs.org, the version of qwebirc it runs is 10
years out of date, and it has an SSL certificate that expired 4 years ago.
I really don't think there's any reason it should ever be recommended to
new users (over just using freenode) unless it receives a serious update.

On Wed, Mar 4, 2020 at 7:46 PM Bottersnike <bottersnike237 at gmail.com> wrote:

> I think one of the main issues with IRC is the onboarding experience, or
> rather lack thereof. For new users, they're faced with an entirely blank
> screen, with no trivial way to search for past questions, see if a topic
> has been brought up before, or even just read through history to get a
> general idea of the way the organization operates. Sure, there may be
> archives maintained, but for someone who has just discovered SugarLabs and
> wants to contribute, that really isn't going to be a viable solution,
> because it takes significant effort to hunt them down and search through
> them. For established teams, this isn't much of an issue, but it can make
> SugarLabs an incredibly daunting organization for young students from, say
> GCI, or people looking around at different organizations for GSoC.
>
> > I use Quassel, as it keeps backlog.
>
> Most clients keep a backlog, but only if your computer is on. That's not
> the situation 24/7 for a lot of people.
>
> (Sorry for the double message, James. I accidentally used Reply not Reply
> All)
>
> On Wed, Mar 4, 2020 at 7:15 PM James Cameron <quozl at laptop.org> wrote:
>
>> Thanks for asking.
>>
>> For real-time presence messaging, please use IRC channel #sugar on
>> freenode.net.  Your choice of client.  I use Quassel, as it keeps
>> backlog.
>>
>> For store and forward messaging, please use the mailing list.  Your
>> choice of client.
>>
>> You'll get a voice on choice of tools once you've been working with us
>> for a few months.  Until then we can't trust that you've assessed the
>> situation accurately.
>>
>> Gitter.im was yet another attempt to split our community into the
>> haves and the have-nots.  I'm almost ready to ditch my account there
>> because it has way less benefit than the cost.  Of receiving a mail
>> notification, logging in, and answering the same old questions.  It is
>> quite boring.  You can see that if you look through the previous
>> discussion, which you'll find was entirely sporadic; someone
>> has a question, I answer, nothing else happens.  It could have been
>> done in mail.  It costs so much memory and screen real-estate that I
>> can't see myself staying connected.  I certainly don't want it
>> promoted for Sugar Labs, but I'm willing to keep it available in case
>> it turns out to be useful for working with anyone who can't figure out
>> how to use IRC.  We must allow for the possibility that someone with a
>> disability has been given access to Gitter.im but not to IRC.  So a
>> matter of inclusiveness, but not emphasis.
>>
>> On Wed, Mar 04, 2020 at 08:03:31PM +0530, Prashant Sengar wrote:
>> > Hi,
>> >
>> > I am sure this request must have been raised earlier as well. I wanted
>> to ask
>> > if Sugar could create a communication channel on another platform such
>> as a
>> > discord server, Slack or Telegram instead of IRC to make communication
>> easier.
>> >
>> > The reason why others will be a better option:
>> > 1. The chats will be accessible even if I am offline for a while,
>> unlike IRC
>> > where I cannot see any earlier data.
>> > 2. IRC cannot be used on mobile devices, so it creates a barrier in
>> > communication. On the other hand, the other chat applications are
>> available on
>> > all platforms for everyone to use.
>> >
>> > I would like to request the team to please consider this request. If
>> such
>> > request has been made earlier and denied due to some reasons, then I
>> would like
>> > to know them so that I can understand the reasons and work accordingly.
>> >
>> > Regards.
>> > Prashant Sengar
>>
>> > _______________________________________________
>> > Sugar-devel mailing list
>> > Sugar-devel at lists.sugarlabs.org
>> > http://lists.sugarlabs.org/listinfo/sugar-devel
>>
>>
>> --
>> James Cameron
>> http://quozl.netrek.org/
>> _______________________________________________
>> Sugar-devel mailing list
>> Sugar-devel at lists.sugarlabs.org
>> http://lists.sugarlabs.org/listinfo/sugar-devel
>>
>
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