[Sugar-devel] About comments in pull requests and tickets

[Gonzalo Odiard]

Not sure if is a good task for GCI,
but I am sure some of our more experienced students can help with this

Gonzalo

On Fri, Jan 9, 2015 at 12:00 PM, Walter Bender <walter.bender at gmail.com>
wrote:

> If we do stick with Trac, maybe we can make a GCI task to clean up the
> spam users in Trac? I had a miserable experience trying to add a new
> user last night to Trac waiting for the server to send the entire user
> list several times in the process. It took > 10 minutes for each step
> in the process.
>
> -walter
>
> On Fri, Jan 9, 2015 at 9:42 AM, Gonzalo Odiard <godiard at sugarlabs.org>
> wrote:
> > In the process to review a patch, recently Quozl added this comment:
> >
> > "Really a pity all this discussion gets lost in each pull request when it
> > should really go on the ticket. ;-)" [1]
> >
> > Sam replied:
> > "Re: we should use tickets more... I don't get enough emails to remember
> > that we have a bug tracker (hint: why dosn't tarc email?). I also feel
> that
> > tarc is not as sleek and usable as GitHub. Maybe you should lead by
> example,
> > email the mailing list or create a ticket. Hopefully your bug ticket
> won't
> > be forgotten in the static-feeling, talking-to-a-brick-wall site that
> > bugs.sl.o is (hint: I always feels like your talking to yourself on tarc,
> > there is no real form of conversation)." [2]
> >
> > I want bring this conversation here, to try to involve more players in
> the
> > community,
> > and find a good strategy.
> >
> > Personally, I recognize our trac implementation have problems (more
> below)
> > but I can't count how many times the comments in a old ticket have saved
> me
> > hours of work or helped me avoid the same errors.
> > The tickets have been a invaluable resource by example to run GCI,
> > even when didn't have the resources to solve the for a long time,
> > are a good resource to guide volunteers to collaborate.
> > The bug database is permanent and searchable, the pull request are
> difficult
> > to find, more when there are more than one for a single commit.
> >
> > Then, from my point of view, GitHub is ok to make comments about the
> code,
> > but there are issues we need keep record. Why we do that?
> > What is the best strategy to solve the problem? How can we reproduce the
> > bug?
> > At a time, we didn't merged code to solve errors if we didn't have a bug
> > associated.
> >
> > About trac problems, would be good to solve:
> > * We have hundred of spam users, we need clean them.
> > * I don't know why, but I see a lot of ticket editions by logged users
> > waiting for moderation. I suppose is a configuration to deal with spam,
> but
> > I am not sure.
> > * Trac and Git integration can be improved, right now, we use a GitHub
> > service
> > to add a comment and close a ticket when a "Fixes #NNNN" string is in the
> > header.
> > But the configuration page for that ticket say:
> > "This service is deprecated. To integrate GitHub with Trac, follow the
> > instructions at: http://github.com/aaugustin/trac-github
> > If you're currently relying on this service, please consider upgrading to
> > trac-github. It uses a standard webhook to provide the same features and
> > it's
> > more actively maintained."
> > Maybe we can add another key to save a comment in trac from a GitHub
> > comment,
> > when is something we want keep record?
> >
> > Another alternative is configure github to send emails o sugar-devel
> > with the pr updates. I don't know if will be too much spam.
> > Or configure trac to send a email to sugar-devel when a bug is created,
> > to avoid the sensation of talking with a wall, like Sam said.
> >
> > What you think? Other ideas? Anybody volunteer to improve trac
> > configuration?
> > I can help with admin permissions in github and trac.
> >
> > --
> > Gonzalo Odiard
> >
> > SugarLabs - Software for children learning
> >
> > [1]
> >
> https://github.com/sugarlabs/sugar-toolkit-gtk3/pull/188#issuecomment-69104257
> > [2]
> >
> https://github.com/sugarlabs/sugar-toolkit-gtk3/pull/190#issuecomment-69159430
> >
> > _______________________________________________
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> > Sugar-devel at lists.sugarlabs.org
> > http://lists.sugarlabs.org/listinfo/sugar-devel
> >
>
>
>
> --
> Walter Bender
> Sugar Labs
> http://www.sugarlabs.org
> _______________________________________________
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>



-- 
Gonzalo Odiard

SugarLabs - Software for children learning
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