[Sugar-devel] Social Help proposal

[Laura Vargas]

+1 for linking to the Sugar Network Context (forum) of an Activity from
within the Activity.

I may be able to help if you have questions regarding UI of the first SN
Client; the WebUI.

Good luck with your proposal Ana.



2014-03-17 9:57 GMT-05:00 Ana Balica <ana.balica at gmail.com>:

> > Sugar currently has static activity help. You get there by frame >
> activity icon > help. I think it would be nice to have them all in one
> dialog, maybe a bit like the view source with 2 icons at the top.
>
> @Sam, that's a brilliant idea. I will make the appropriate changes to have
> static Help and Social Help all in one window.
>
> > Anyway, this means that if the social help project is selected, either
> > one of our proposals will be selected and the other will be rejected
>
> Yep, unfortunately that's the deal. Nevertheless discussions,
> collaboration and bringing up different ideas will help create a better
> product in the end :)
>
> > 2. I however do not know whether the addition of IRC is necessarily a
> > good idea. IRC is, well, stateless.
>
> I agree with everything you said about IRC and have suggested that IRC
> might be left as an option along with the discussion platform because of
> rather small advantages. It is faster - unfortunately some people will not
> want to read previous posts or try to figure out the category they set up
> their question. Posting in this case results in duplicates (behavior often
> seen on stack exchange websites). If one has a short clear question, IRC is
> still a valid solution. The problem here arises when the same questions are
> asked all over again (of course a forum wins it all in this case) and it
> become a nuisance to those who answer it.
> About channels: imho one channel specifically dedicated to social help
> should be enough.
>
> > 3. It appears to me that Ana hasn't finalized whether she is going to
> > use Discourse.
>
> Indeed i didn't make a decision. All I wanted is to provide a diff between
> one other option, which seems plausible to me. Naturally I didn't dig too
> deeply into other forum platforms, since most of the solutions look
> obsolete, just like Discourse says it <http://www.discourse.org/about/> :)
>
> I will try to explain why Sugar Network seems a rather good idea to me:
> * it perfectly covers the scope of the Social Help project in its Declaration
> of Purpose<http://wiki.sugarlabs.org/go/Sugar_Network/Declaration_of_purpose>
> * it is a unified platform, a whole ecosystem for discussions and sharing
> specifically designed for Sugar. It contains a categorization skeleton
> based on Sugar activities. Each activity offers discussions on problems,
> ideas, question and others.
> * it can be used in offline environments<http://wiki.sugarlabs.org/go/Sugar_Network/Concept#Infrastructure_overview>,
> there is a synchronization mechanism between nodes with master server
>
>  Discourse has a very friendly environment as well (I will set up one for
> our university group discussions for sure). If we choose to use Discourse,
> then considering that Sugar Network is also being used by some users, then
> we will have *information fragmentation*. That is definitely not a good
> idea.
>
> @Prasoon, I will take a look at your proposal asap :) And thanks for the
> feedback!
>
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>


-- 
Laura V.
I&D SomosAZUCAR.Org

Identi.ca/Skype acaire
IRC kaametza

Happy Learning!
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