[Sugar-devel] Wifi issues

[Juan Cubillo]

Hello everyone,

Our repair center has been receiving several computers stating that they 
cannot connect to the schools wifi network. When testing the XOs on our 
office we also can't get them to connect properly. The XOs can see the 
networks in the Diagnostic mode and in Sugar or Gnome, but they just 
never connect to either open or password protected networks.

Here is the messages output while trying to connect:

Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0) starting connection 'FQT'
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> (eth0): device 
state change: disconnected -> prepare (reason 'none') [30 40 0]
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0) Stage 1 of 5 (Device Prepare) scheduled...
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0) Stage 1 of 5 (Device Prepare) started...
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0) Stage 2 of 5 (Device Configure) scheduled...
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0) Stage 1 of 5 (Device Prepare) complete.
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0) Stage 2 of 5 (Device Configure) starting...
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> (eth0): device 
state change: prepare -> config (reason 'none') [40 50 0]
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0/wireless): access point 'FQT' has security, but secrets are required.
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> (eth0): device 
state change: config -> need-auth (reason 'none') [50 60 0]
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0) Stage 2 of 5 (Device Configure) complete.
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0) Stage 1 of 5 (Device Prepare) scheduled...
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0) Stage 1 of 5 (Device Prepare) started...
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> (eth0): device 
state change: need-auth -> prepare (reason 'none') [60 40 0]
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0) Stage 2 of 5 (Device Configure) scheduled...
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0) Stage 1 of 5 (Device Prepare) complete.
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0) Stage 2 of 5 (Device Configure) starting...
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> (eth0): device 
state change: prepare -> config (reason 'none') [40 50 0]
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0/wireless): connection 'FQT' has security, and secrets exist.  No 
new secrets needed.
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Config: added 
'ssid' value 'FQT'
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Config: added 
'scan_ssid' value '1'
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Config: added 
'key_mgmt' value 'WPA-PSK'
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Config: added 
'auth_alg' value 'OPEN'
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Config: added 
'psk' value '<omitted>'
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Activation 
(eth0) Stage 2 of 5 (Device Configure) complete.
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> Config: set 
interface ap_scan to 1
Aug  8 14:17:37 xo-72-9f-04 NetworkManager[372]: <info> (eth0): 
supplicant interface state: disconnected -> scanning
Aug  8 14:17:45 xo-72-9f-04 NetworkManager[372]: <info> (eth0): 
supplicant interface state: scanning -> associating
Aug  8 14:18:03 xo-72-9f-04 NetworkManager[372]: <warn> Activation 
(eth0/wireless): association took too long.
Aug  8 14:18:03 xo-72-9f-04 NetworkManager[372]: <info> (eth0): device 
state change: config -> need-auth (reason 'none') [50 60 0]
Aug  8 14:18:03 xo-72-9f-04 NetworkManager[372]: <warn> Activation 
(eth0/wireless): asking for new secrets
Aug  8 14:18:03 xo-72-9f-04 NetworkManager[372]: <info> (eth0): 
supplicant interface state: associating -> disconnected
Aug  8 14:18:03 xo-72-9f-04 NetworkManager[372]: <warn> Couldn't 
disconnect supplicant interface: This interface is not connected.
Aug  8 14:18:03 xo-72-9f-04 NetworkManager[372]: <warn> No agents were 
available for this request.
Aug  8 14:18:03 xo-72-9f-04 NetworkManager[372]: <info> (eth0): device 
state change: need-auth -> failed (reason 'no-secrets') [60 120 7]
Aug  8 14:18:03 xo-72-9f-04 NetworkManager[372]: <warn> Activation 
(eth0) failed for access point (FQT)
Aug  8 14:18:03 xo-72-9f-04 NetworkManager[372]: <info> Marking 
connection 'FQT' invalid.
Aug  8 14:18:03 xo-72-9f-04 NetworkManager[372]: <warn> Activation 
(eth0) failed.
Aug  8 14:18:03 xo-72-9f-04 NetworkManager[372]: <info> (eth0): device 
state change: failed -> disconnected (reason 'none') [120 30 0]
Aug  8 14:18:03 xo-72-9f-04 NetworkManager[372]: <info> (eth0): 
deactivating device (reason 'none') [0]

Has anyone been having these problems?
Any suggestions on what may be happening?

  - Juan