[Sugar-devel] Flashing Upstream Image allows to listen to boot-up sound ... but none other

[nitika.mail]

Hi Samuel,

   Thanks for the update!

I ran the flash writing command again and it worked!

After thus downgrading the firmware to Q2E45 from Q2E46, the activity
sounds can be heard just fine!

It seems that this is a Firmware issue of Q2E46.

Thanks and Regards,

NItika Mangal
QA Manager
Activity Central: http://activitycentral.com

On Tue, Dec 18, 2012 at 11:25 PM, Samuel Greenfeld <greenfeld at laptop.org>wrote:

> Is the CSN XO unlocked with a permanent developer key?  Which OS are you
> testing?
>
> Restarting to enable flash writing is a sign that the XO was secured, and
> that the flash command would have to be run again after the restart to
> allow a firmware update to proceed.
>
> If you have a developer key for this XO and wish to unlock it permanently
> you can use the "disable-security" OFW command.
>
> I have access to a few CSN-serialed XO-1s (the lettered prefix noting
> where it was made) but I have not noticed this behavior.  I would have to
> downgrade them to E-series firmware to see if there was a problem there.
> 13.1.0 os19 contains Q2F13, but does not sign the binary to automatically
> update secured XOs.  You should be ideally using Q2F13.
>
> If you have no sound in Linux check the volume controls in Sugar's frame
> and with "alsamixer" at the command line {if necessary}.  The audio mixer
> state {including mute} is saved in Linux at shutdown, with only selected
> items overridden by olpc-configure every boot.
>
>
>
> On Tue, Dec 18, 2012 at 12:28 PM, nitika.mail <nitika at activitycentral.com>wrote:
>
>> Yes it is!
>>
>>
>> On Tue, Dec 18, 2012 at 10:57 PM, Gonzalo Odiard <gonzalo at laptop.org>wrote:
>>
>>> Is your Xo connected to a charger when start?
>>> This is a condition to write the firmware.
>>>
>>> Gonzalo
>>>
>>>
>>> On Tue, Dec 18, 2012 at 2:20 PM, nitika.mail <nitika at activitycentral.com
>>> > wrote:
>>>
>>>> Hi All,
>>>>
>>>>    Pursuing this issue, I tried to downgrade the Firmware on the XO-1
>>>> which did not play the sound (and which had the latest firmware). This was
>>>> an attempt to verify whether downgrading the firmware would make the XO
>>>> play activity sounds:
>>>>
>>>> Serial Number: CSN74802D48
>>>> Firmware: Q2E46
>>>>
>>>> When I tried to flash Q2E45 from USB stick, I got a following message:
>>>>
>>>> Restarting to enable SPI FLASH writing. Try again after system restarts
>>>>
>>>> The system then automatically reboots and nothing happens! Going back
>>>> to the OK prompt, the firmware is seen as it was.
>>>>
>>>> Repeating this process also bears the same result.
>>>>
>>>> Would really appreciate any feedback on this!
>>>>
>>>> Thanks and Regards,
>>>>
>>>> Nitika Mangal
>>>> QA Manager
>>>> Activity Central: http://activitycentral.com
>>>>
>>>> On Mon, Dec 17, 2012 at 5:41 PM, Gonzalo Odiard <gonzalo at laptop.org>wrote:
>>>>
>>>>> James,
>>>>> Any change in firmware between Q2E45 and Q2E46 can be related?
>>>>>
>>>>> Gonzalo
>>>>>
>>>>> On Mon, Dec 17, 2012 at 9:09 AM, nitika.mail <
>>>>> nitika at activitycentral.com> wrote:
>>>>>
>>>>>> Hi Gonzalo,
>>>>>>
>>>>>>     I have sound in one XO-1 and no sound in the other. The S/N and
>>>>>> Firmware details have been mentioned in my earlier post.
>>>>>>
>>>>>> Repeating them again...
>>>>>>
>>>>>> Following are the details of the XO-1 which plays the sound:
>>>>>>
>>>>>> Serial Number: SHF725004AA
>>>>>> Firmware: Q2E45
>>>>>>
>>>>>> Following are the details of the XO-1 which does not play any sound:
>>>>>>
>>>>>> Serial Number: CSN74802D48
>>>>>> Firmware: Q2E46
>>>>>>
>>>>>> So far, I haven't received any updates if anyone else has this
>>>>>> problem reproduced.
>>>>>>
>>>>>> Thanks and Regards,
>>>>>>
>>>>>> Nitika Mangal
>>>>>> QA Manager
>>>>>> Activity Central: http://activitycentral.com
>>>>>>
>>>>>>
>>>>>> On Mon, Dec 17, 2012 at 5:33 PM, Gonzalo Odiard <gonzalo at laptop.org>wrote:
>>>>>>
>>>>>>> You have no sound in both xo-1 or only in one of them?
>>>>>>> Anybody else can confirm this?
>>>>>>>
>>>>>>> Gonzalo
>>>>>>>
>>>>>>>
>>>>>>> On Sun, Dec 16, 2012 at 2:41 PM, nitika.mail <
>>>>>>> nitika at activitycentral.com> wrote:
>>>>>>>
>>>>>>>> Hi Gonzalo,
>>>>>>>>
>>>>>>>>   I'm testing sound playing in activities like Pippy, TamTam
>>>>>>>> series, Record etc.
>>>>>>>>
>>>>>>>> Basically none of the activities play any sound!
>>>>>>>>
>>>>>>>> Thanks and Regards,
>>>>>>>>
>>>>>>>> Nitika Mangal
>>>>>>>> QA Manager
>>>>>>>> Activity Central: http://activitycentral.com
>>>>>>>>
>>>>>>>> On Sun, Dec 16, 2012 at 10:14 PM, Gonzalo Odiard <
>>>>>>>> gonzalo at laptop.org> wrote:
>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Sun, Dec 16, 2012 at 8:23 AM, nitika.mail <
>>>>>>>>> nitika at activitycentral.com> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Gonzalo,
>>>>>>>>>>
>>>>>>>>>>    Yes, I have tested "volume up/down" while booting, and that
>>>>>>>>>> works fine!
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>> Great.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>> Not sure why other sounds can't  be heard...
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>> Can you explain what other sounds are you testing?
>>>>>>>>>
>>>>>>>>> Gonzalo
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>> Thanks and Regards,
>>>>>>>>>>
>>>>>>>>>> Nitika Mangal
>>>>>>>>>> QA Manager
>>>>>>>>>> Activity Central: http://activitycentral.com
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Sun, Dec 16, 2012 at 6:06 AM, Gonzalo Odiard <
>>>>>>>>>> gonzalo at laptop.org> wrote:
>>>>>>>>>>
>>>>>>>>>>> Startup sound volume is saved.
>>>>>>>>>>> Has you tested press a few times "volume up" key while booting?
>>>>>>>>>>>
>>>>>>>>>>> Gonzalo
>>>>>>>>>>>
>>>>>>>>>>> On Sat, Dec 15, 2012 at 11:28 AM, nitika.mail <
>>>>>>>>>>> nitika at activitycentral.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi All,
>>>>>>>>>>>>
>>>>>>>>>>>>    Flashing 31018o0 Image on XO-1 (Build: 13.1.0 for XO-1
>>>>>>>>>>>> (Build 18))allows to listen to boot-up sound ... but none other.
>>>>>>>>>>>>
>>>>>>>>>>>> This happens on one XO, but does not show the same issue on
>>>>>>>>>>>> another XO-1.
>>>>>>>>>>>>
>>>>>>>>>>>> Following are the details of the XO which does not play any
>>>>>>>>>>>> sound:
>>>>>>>>>>>>
>>>>>>>>>>>> Serial Number: CSN74802D48
>>>>>>>>>>>> Firmware: Q2E46
>>>>>>>>>>>>
>>>>>>>>>>>> Following are the details of the XO which plays the sound:
>>>>>>>>>>>>
>>>>>>>>>>>> Serial Number: SHF725004AA
>>>>>>>>>>>> Firmware: Q2E45
>>>>>>>>>>>>
>>>>>>>>>>>> Has anyone faced a similar issue on XO-1? Is it possible that a
>>>>>>>>>>>> higher Firmware version may be the cause ofsu no sound?
>>>>>>>>>>>>
>>>>>>>>>>>> Would appreciate clarity on this point!
>>>>>>>>>>>>
>>>>>>>>>>>> Thanks and Regards,
>>>>>>>>>>>> Nitika Mangal
>>>>>>>>>>>> QA Manager
>>>>>>>>>>>> Activity Central: http://activitycentral.com
>>>>>>>>>>>>
>>>>>>>>>>>> _______________________________________________
>>>>>>>>>>>> Sugar-devel mailing list
>>>>>>>>>>>> Sugar-devel at lists.sugarlabs.org
>>>>>>>>>>>> http://lists.sugarlabs.org/listinfo/sugar-devel
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Sugar-devel mailing list
>>>>> Sugar-devel at lists.sugarlabs.org
>>>>> http://lists.sugarlabs.org/listinfo/sugar-devel
>>>>>
>>>>>
>>>>
>>>
>>
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