[Sugar-devel] Sugar-devel Digest, Vol 24, Issue 36 9Re: how to ask a question)

[Sebastian Silva]

I'm downloading the source from the git repository and will be working on
customizing its look and feel while maybe systems@ can suggest a host
to put this on and perhaps configure us a virtualhost for this
infrastructure?

Do we use a subdomain like ask.sugarlabs.org?

I'll seed the instance with some material from:
http://wiki.sugarlabs.org/go/Activity_Team/FAQ
and others i find.

I think this has great potential for a united support front for deployments.
Later we can invite olpc support gang members to use it and foster a
similar spanish speaking community.

Thanks in advance
Sebastian

2010/10/9 Walter Bender <walter.bender at gmail.com>

> On Sat, Oct 9, 2010 at 1:36 PM, Sebastian Silva
> <sebastian at somosazucar.org> wrote:
> > I've been thinking of proposing a question&answer forum (maybe a
> > sugarlabs-branded shapado or similar instance
> > (http://gitorious.org/shapado).
> >
> > This way we can have a user-supported  (and a support-team) multi
> language
> > forum similar to http://shapado.com/ or http://stackoverflow.com/
> >
> > This way perhaps we could complement the "support gang".
> > I agree the user experience for a mailing list is not optimal for simple
> > questions.
> >
> > I offer to build/mantain it. Would be cool if others were interested in
> > helping out.
> > What do you think? Could Sugar Labs host it?
>
> We could seed it with the long list of material we have been
> accumulating in the ActivityTeam section of the wiki... (I wonder,
> would there be some way to build a cross-posting mechanism in, so the
> wiki gets further populated with the more highly rated
> questions/answers?)
>
> -walter
>
> > Cheers,
> >
> > Sebastian
> >
> > 2010/10/9 Yioryos Asprobounitis <mavrothal at yahoo.com>
> >>
> >>
> >> --- On Sat, 10/9/10, Walter Bender <walter.bender at gmail.com> wrote:
> >>
> >> > From: Walter Bender <walter.bender at gmail.com>
> >> > Subject: Re: [Sugar-devel] Sugar-devel Digest, Vol 24, Issue 36 9Re:
> how
> >> > to ask a question)
> >> > To: "Yioryos Asprobounitis" <mavrothal at yahoo.com>
> >> > Cc: sugar-devel at lists.sugarlabs.org
> >> > Date: Saturday, October 9, 2010, 9:05 AM
> >> > On Sat, Oct 9, 2010 at 1:17 AM,
> >> > Yioryos Asprobounitis
> >> > <mavrothal at yahoo.com>
> >> > wrote:
> >> > >
> >> > >
> >> > >
> >> > >> Date: Sat, 9 Oct 2010 10:32:42 +1100
> >> > >> From: James Cameron <quozl at laptop.org>
> >> > >> To: Bernie Innocenti <bernie at codewiz.org>
> >> > >> Cc: IAEP <iaep at lists.sugarlabs.org>,
> >> > >> sugar-devel
> >> > >>     <sugar-devel at lists.sugarlabs.org>,
> >> > >> David Farning <dfarning at gmail.com>,
> >> > >>     cjb at laptop.org,
> >> > >> Ishan Bansal <ishan at seeta.in>
> >> > >> Subject: Re: [Sugar-devel] how to ask a question
> >> > >> Message-ID: <AF18C0DC-916E-4614-9661-6458E094C50F at laptop.org>
> >> > >> Content-Type: text/plain; charset=us-ascii
> >> > >>
> >> > >> On 08/10/2010, at 7:31 PM, Bernie Innocenti
> >> > wrote:
> >> > >> > When this happens, we should gently encourage
> >> > them to
> >> > >> prefer public
> >> > >> > communication. I reserve the stronger signals
> >> > -- such
> >> > >> as refusing to
> >> > >> > answer the question until it's posted
> >> > publicly -- for
> >> > >> those who are
> >> > >> > repeatedly ignoring this advice. I'm not
> >> > running a
> >> > >> free technical
> >> > >> > support line.
> >> > >>
> >> > >> Indeed.
> >> > >>
> >> > >> Here is a page with diagram that I use on other
> >> > projects
> >> > >> for people who persist in writing privately to
> >> > me:
> >> > >>
> >> > >> http://pptpclient.sourceforge.net/why.phtml
> >> > >>
> >> > >> --
> >> > >> James Cameron
> >> > >> System Test Coordinator
> >> > >> One Laptop per Child
> >> > >>
> >> > >>
> >> > >
> >> > > I would not necessarily disagree with the opinions
> >> > expressed on the matter, but there is a very big gap in SL's
> >> > communication with it's users.
> >> > > No place to ask the "stupid/bad/novice/malformed"
> >> >  questions.
> >> >
> >> > Are not iaep and sur the places to ask these questions? If
> >> > not, why not?
> >> >
> >>
> >> Because we are still talking about "early hacking" or "messing with
> >> python/sugar" or "I tried something and got stuck" questions.
> >> The kind that a 5-6th grade student with a year+ XO experience or an
> >> adventurous teacher may have.
> >> Whom do they ask, so they can mature and advance to the list-proper?
> >>
> >>
> >> > -walter
> >> >
> >> > > For an organization that caters to 1,5 million kids
> >> > and few thousand teachers and almost be default computer
> >> > novices, this is unacceptable (to me).
> >> > > As a developer of an upstream organization, you may as
> >> > well say "this is not my problem", however, as a SugarLabs
> >> > member it should be.
> >> > > Applying "devel-list rules" to the _only_ Q&A
> >> > Sugar venue, can seriously contribute to an "unapproachable"
> >> > image and put off the exact people that you are trying to
> >> > constructively teach.
> >> > >
> >> > >
> >> > >
> >> > > _______________________________________________
> >> > > Sugar-devel mailing list
> >> > > Sugar-devel at lists.sugarlabs.org
> >> > > http://lists.sugarlabs.org/listinfo/sugar-devel
> >> > >
> >> >
> >> >
> >> >
> >> > --
> >> > Walter Bender
> >> > Sugar Labs
> >> > http://www.sugarlabs.org
> >> >
> >>
> >>
> >>
> >> _______________________________________________
> >> Sugar-devel mailing list
> >> Sugar-devel at lists.sugarlabs.org
> >> http://lists.sugarlabs.org/listinfo/sugar-devel
> >
> >
> >
> > --
> > Sebastian Silva
> > http://somosazucar.org/
> > "Te imaginas si te pudieran enseñar sólo a leer pero no a escribir??"
> >
>
>
>
> --
> Walter Bender
> Sugar Labs
> http://www.sugarlabs.org
> _______________________________________________
> Sugar-devel mailing list
> Sugar-devel at lists.sugarlabs.org
> http://lists.sugarlabs.org/listinfo/sugar-devel
>



-- 
Sebastian Silva
http://somosazucar.org/
"Te imaginas si te pudieran enseñar sólo a leer pero no a escribir??"
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