[Sugar-devel] Sugar-devel Digest, Vol 24, Issue 36 9Re: how to ask a question)

[Walter Bender]

On Sat, Oct 9, 2010 at 1:36 PM, Sebastian Silva
<sebastian at somosazucar.org> wrote:
> I've been thinking of proposing a question&answer forum (maybe a
> sugarlabs-branded shapado or similar instance
> (http://gitorious.org/shapado).
>
> This way we can have a user-supported  (and a support-team) multi language
> forum similar to http://shapado.com/ or http://stackoverflow.com/
>
> This way perhaps we could complement the "support gang".
> I agree the user experience for a mailing list is not optimal for simple
> questions.
>
> I offer to build/mantain it. Would be cool if others were interested in
> helping out.
> What do you think? Could Sugar Labs host it?

We could seed it with the long list of material we have been
accumulating in the ActivityTeam section of the wiki... (I wonder,
would there be some way to build a cross-posting mechanism in, so the
wiki gets further populated with the more highly rated
questions/answers?)

-walter

> Cheers,
>
> Sebastian
>
> 2010/10/9 Yioryos Asprobounitis <mavrothal at yahoo.com>
>>
>>
>> --- On Sat, 10/9/10, Walter Bender <walter.bender at gmail.com> wrote:
>>
>> > From: Walter Bender <walter.bender at gmail.com>
>> > Subject: Re: [Sugar-devel] Sugar-devel Digest, Vol 24, Issue 36 9Re: how
>> > to ask a question)
>> > To: "Yioryos Asprobounitis" <mavrothal at yahoo.com>
>> > Cc: sugar-devel at lists.sugarlabs.org
>> > Date: Saturday, October 9, 2010, 9:05 AM
>> > On Sat, Oct 9, 2010 at 1:17 AM,
>> > Yioryos Asprobounitis
>> > <mavrothal at yahoo.com>
>> > wrote:
>> > >
>> > >
>> > >
>> > >> Date: Sat, 9 Oct 2010 10:32:42 +1100
>> > >> From: James Cameron <quozl at laptop.org>
>> > >> To: Bernie Innocenti <bernie at codewiz.org>
>> > >> Cc: IAEP <iaep at lists.sugarlabs.org>,
>> > >> sugar-devel
>> > >>     <sugar-devel at lists.sugarlabs.org>,
>> > >> David Farning <dfarning at gmail.com>,
>> > >>     cjb at laptop.org,
>> > >> Ishan Bansal <ishan at seeta.in>
>> > >> Subject: Re: [Sugar-devel] how to ask a question
>> > >> Message-ID: <AF18C0DC-916E-4614-9661-6458E094C50F at laptop.org>
>> > >> Content-Type: text/plain; charset=us-ascii
>> > >>
>> > >> On 08/10/2010, at 7:31 PM, Bernie Innocenti
>> > wrote:
>> > >> > When this happens, we should gently encourage
>> > them to
>> > >> prefer public
>> > >> > communication. I reserve the stronger signals
>> > -- such
>> > >> as refusing to
>> > >> > answer the question until it's posted
>> > publicly -- for
>> > >> those who are
>> > >> > repeatedly ignoring this advice. I'm not
>> > running a
>> > >> free technical
>> > >> > support line.
>> > >>
>> > >> Indeed.
>> > >>
>> > >> Here is a page with diagram that I use on other
>> > projects
>> > >> for people who persist in writing privately to
>> > me:
>> > >>
>> > >> http://pptpclient.sourceforge.net/why.phtml
>> > >>
>> > >> --
>> > >> James Cameron
>> > >> System Test Coordinator
>> > >> One Laptop per Child
>> > >>
>> > >>
>> > >
>> > > I would not necessarily disagree with the opinions
>> > expressed on the matter, but there is a very big gap in SL's
>> > communication with it's users.
>> > > No place to ask the "stupid/bad/novice/malformed"
>> >  questions.
>> >
>> > Are not iaep and sur the places to ask these questions? If
>> > not, why not?
>> >
>>
>> Because we are still talking about "early hacking" or "messing with
>> python/sugar" or "I tried something and got stuck" questions.
>> The kind that a 5-6th grade student with a year+ XO experience or an
>> adventurous teacher may have.
>> Whom do they ask, so they can mature and advance to the list-proper?
>>
>>
>> > -walter
>> >
>> > > For an organization that caters to 1,5 million kids
>> > and few thousand teachers and almost be default computer
>> > novices, this is unacceptable (to me).
>> > > As a developer of an upstream organization, you may as
>> > well say "this is not my problem", however, as a SugarLabs
>> > member it should be.
>> > > Applying "devel-list rules" to the _only_ Q&A
>> > Sugar venue, can seriously contribute to an "unapproachable"
>> > image and put off the exact people that you are trying to
>> > constructively teach.
>> > >
>> > >
>> > >
>> > > _______________________________________________
>> > > Sugar-devel mailing list
>> > > Sugar-devel at lists.sugarlabs.org
>> > > http://lists.sugarlabs.org/listinfo/sugar-devel
>> > >
>> >
>> >
>> >
>> > --
>> > Walter Bender
>> > Sugar Labs
>> > http://www.sugarlabs.org
>> >
>>
>>
>>
>> _______________________________________________
>> Sugar-devel mailing list
>> Sugar-devel at lists.sugarlabs.org
>> http://lists.sugarlabs.org/listinfo/sugar-devel
>
>
>
> --
> Sebastian Silva
> http://somosazucar.org/
> "Te imaginas si te pudieran enseñar sólo a leer pero no a escribir??"
>



-- 
Walter Bender
Sugar Labs
http://www.sugarlabs.org