[Sugar-devel] Sugar-devel Digest, Vol 24, Issue 36 9Re: how to ask a question)

[Sebastian Silva]

I've been thinking of proposing a question&answer forum (maybe a
sugarlabs-branded shapado or similar instance (http://gitorious.org/shapado
).

This way we can have a user-supported  (and a support-team) multi language
forum similar to http://shapado.com/ or http://stackoverflow.com/

This way perhaps we could complement the "support gang".
I agree the user experience for a mailing list is not optimal for simple
questions.

I offer to build/mantain it. Would be cool if others were interested in
helping out.
What do you think? Could Sugar Labs host it?
Cheers,

Sebastian

2010/10/9 Yioryos Asprobounitis <mavrothal at yahoo.com>

>
>
> --- On Sat, 10/9/10, Walter Bender <walter.bender at gmail.com> wrote:
>
> > From: Walter Bender <walter.bender at gmail.com>
> > Subject: Re: [Sugar-devel] Sugar-devel Digest, Vol 24, Issue 36 9Re: how
> to ask a question)
> > To: "Yioryos Asprobounitis" <mavrothal at yahoo.com>
> > Cc: sugar-devel at lists.sugarlabs.org
> > Date: Saturday, October 9, 2010, 9:05 AM
> > On Sat, Oct 9, 2010 at 1:17 AM,
> > Yioryos Asprobounitis
> > <mavrothal at yahoo.com>
> > wrote:
> > >
> > >
> > >
> > >> Date: Sat, 9 Oct 2010 10:32:42 +1100
> > >> From: James Cameron <quozl at laptop.org>
> > >> To: Bernie Innocenti <bernie at codewiz.org>
> > >> Cc: IAEP <iaep at lists.sugarlabs.org>,
> > >> sugar-devel
> > >>     <sugar-devel at lists.sugarlabs.org>,
> > >> David Farning <dfarning at gmail.com>,
> > >>     cjb at laptop.org,
> > >> Ishan Bansal <ishan at seeta.in>
> > >> Subject: Re: [Sugar-devel] how to ask a question
> > >> Message-ID: <AF18C0DC-916E-4614-9661-6458E094C50F at laptop.org>
> > >> Content-Type: text/plain; charset=us-ascii
> > >>
> > >> On 08/10/2010, at 7:31 PM, Bernie Innocenti
> > wrote:
> > >> > When this happens, we should gently encourage
> > them to
> > >> prefer public
> > >> > communication. I reserve the stronger signals
> > -- such
> > >> as refusing to
> > >> > answer the question until it's posted
> > publicly -- for
> > >> those who are
> > >> > repeatedly ignoring this advice. I'm not
> > running a
> > >> free technical
> > >> > support line.
> > >>
> > >> Indeed.
> > >>
> > >> Here is a page with diagram that I use on other
> > projects
> > >> for people who persist in writing privately to
> > me:
> > >>
> > >> http://pptpclient.sourceforge.net/why.phtml
> > >>
> > >> --
> > >> James Cameron
> > >> System Test Coordinator
> > >> One Laptop per Child
> > >>
> > >>
> > >
> > > I would not necessarily disagree with the opinions
> > expressed on the matter, but there is a very big gap in SL's
> > communication with it's users.
> > > No place to ask the "stupid/bad/novice/malformed"
> >  questions.
> >
> > Are not iaep and sur the places to ask these questions? If
> > not, why not?
> >
>
> Because we are still talking about "early hacking" or "messing with
> python/sugar" or "I tried something and got stuck" questions.
> The kind that a 5-6th grade student with a year+ XO experience or an
> adventurous teacher may have.
> Whom do they ask, so they can mature and advance to the list-proper?
>
>
> > -walter
> >
> > > For an organization that caters to 1,5 million kids
> > and few thousand teachers and almost be default computer
> > novices, this is unacceptable (to me).
> > > As a developer of an upstream organization, you may as
> > well say "this is not my problem", however, as a SugarLabs
> > member it should be.
> > > Applying "devel-list rules" to the _only_ Q&A
> > Sugar venue, can seriously contribute to an "unapproachable"
> > image and put off the exact people that you are trying to
> > constructively teach.
> > >
> > >
> > >
> > > _______________________________________________
> > > Sugar-devel mailing list
> > > Sugar-devel at lists.sugarlabs.org
> > > http://lists.sugarlabs.org/listinfo/sugar-devel
> > >
> >
> >
> >
> > --
> > Walter Bender
> > Sugar Labs
> > http://www.sugarlabs.org
> >
>
>
>
> _______________________________________________
> Sugar-devel mailing list
> Sugar-devel at lists.sugarlabs.org
> http://lists.sugarlabs.org/listinfo/sugar-devel
>



-- 
Sebastian Silva
http://somosazucar.org/
"Te imaginas si te pudieran enseñar sólo a leer pero no a escribir??"
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