[Sugar-devel] Sugar-devel Digest, Vol 24, Issue 36 9Re: how to ask a question)

[Walter Bender]

On Sat, Oct 9, 2010 at 1:17 AM, Yioryos Asprobounitis
<mavrothal at yahoo.com> wrote:
>
>
>
>> Date: Sat, 9 Oct 2010 10:32:42 +1100
>> From: James Cameron <quozl at laptop.org>
>> To: Bernie Innocenti <bernie at codewiz.org>
>> Cc: IAEP <iaep at lists.sugarlabs.org>,
>> sugar-devel
>>     <sugar-devel at lists.sugarlabs.org>,
>> David Farning <dfarning at gmail.com>,
>>     cjb at laptop.org,
>> Ishan Bansal <ishan at seeta.in>
>> Subject: Re: [Sugar-devel] how to ask a question
>> Message-ID: <AF18C0DC-916E-4614-9661-6458E094C50F at laptop.org>
>> Content-Type: text/plain; charset=us-ascii
>>
>> On 08/10/2010, at 7:31 PM, Bernie Innocenti wrote:
>> > When this happens, we should gently encourage them to
>> prefer public
>> > communication. I reserve the stronger signals -- such
>> as refusing to
>> > answer the question until it's posted publicly -- for
>> those who are
>> > repeatedly ignoring this advice. I'm not running a
>> free technical
>> > support line.
>>
>> Indeed.
>>
>> Here is a page with diagram that I use on other projects
>> for people who persist in writing privately to me:
>>
>> http://pptpclient.sourceforge.net/why.phtml
>>
>> --
>> James Cameron
>> System Test Coordinator
>> One Laptop per Child
>>
>>
>
> I would not necessarily disagree with the opinions expressed on the matter, but there is a very big gap in SL's communication with it's users.
> No place to ask the "stupid/bad/novice/malformed"  questions.

Are not iaep and sur the places to ask these questions? If not, why not?

-walter

> For an organization that caters to 1,5 million kids and few thousand teachers and almost be default computer novices, this is unacceptable (to me).
> As a developer of an upstream organization, you may as well say "this is not my problem", however, as a SugarLabs member it should be.
> Applying "devel-list rules" to the _only_ Q&A Sugar venue, can seriously contribute to an "unapproachable" image and put off the exact people that you are trying to constructively teach.
>
>
>
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-- 
Walter Bender
Sugar Labs
http://www.sugarlabs.org