[Sugar-devel] [DESIGN] Showing 3G Connection Errors

Tomeu Vizoso tomeu at tomeuvizoso.net
Fri Feb 26 10:59:01 EST 2010


On Fri, Feb 26, 2010 at 13:30, Daniel Castelo
<dcastelo at plan.ceibal.edu.uy> wrote:
> I've applied Eben's mockup, I also tried to show the connection errors using
> an alert inside the palette.
> This solution has the problem that Tomeu said: when user clicks "connect",
> the palette is hidden and users could miss the notification.
> Is a solution that doesn't look nice, because the palette should resize to
> show the errors.

We could bring attention to the issue by using a notification, but I'm
not really seeing a good solution for this. Any ideas?

Thanks,

Tomeu

>
> On Sun, Feb 21, 2010 at 12:27 PM, Tomeu Vizoso <tomeu at tomeuvizoso.net>
> wrote:
>>
>> On Fri, Feb 19, 2010 at 16:41, Eben Eliason <eben.eliason at gmail.com>
>> wrote:
>> > On Wed, Feb 17, 2010 at 2:27 PM, Daniel Castelo
>> > <dcastelo at plan.ceibal.edu.uy> wrote:
>> >> Hi, today we don't show all the 3G connection errors. The unique error
>> >> that
>> >> we show is the "Authentication Error" when the Pin/Puk Sim
>> >> configuration is
>> >> wrong. In this case we show the error in the connection pallete. When
>> >> users
>> >> clicks over the message, the pallete returns to normal behavior. We
>> >> want to
>> >> display all the connection errors. How is the best way to show this?
>> >
>> > I'd recommend showing one or more buttons for dismissing the error and
>> > taking any other relevant actions within the palette. Clicking on the
>> > text label likely won't be very discoverable.  For instance, this
>> > error might have two normal buttons for "Cancel" and "Show Settings"
>> > (assuming something in settings can be adjusted to improve the
>> > situation; I don't know enough about what this error means).
>>
>> Hmm, but if the error appears in the palette, and the palette is
>> hidden when the Connect option is clicked, won't most users miss the
>> notification?
>>
>> Regards,
>>
>> Tomeu
>>
>>
>> > Eben
>> >
>> >
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> --
>> >> Ing. Daniel Castelo
>> >> Plan Ceibal - Área Técnica
>> >> Avda. Italia 6201
>> >> Montevideo - Uruguay.
>> >> Tel.: 601.57.73 Interno 2228
>> >> E-mail : dcastelo at plan.ceibal.edu.uy
>> >>
>> >> _______________________________________________
>> >> Sugar-devel mailing list
>> >> Sugar-devel at lists.sugarlabs.org
>> >> http://lists.sugarlabs.org/listinfo/sugar-devel
>> >>
>> >>
>> > _______________________________________________
>> > Sugar-devel mailing list
>> > Sugar-devel at lists.sugarlabs.org
>> > http://lists.sugarlabs.org/listinfo/sugar-devel
>> >
>
>
>
> --
> Ing. Daniel Castelo
> Plan Ceibal - Área Técnica
> Avda. Italia 6201
> Montevideo - Uruguay.
> Tel.: 601.57.73 Interno 2228
> E-mail : dcastelo at plan.ceibal.edu.uy
>


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