[Sugar-devel] note about questions in #sugar

[Frederick Grose]

Other options that can be recommended are the Team and Project FAQ pages
each with Talk:[Team]/FAQ links for posting new questions on the Sugar Labs
wiki.   There is also the
http://wiki.sugarlabs.org/go/Sugar_help#Help_Requests: page.

These may focus the question to the appropriate parties, but it means that
the appropriate parties need to have watches set for those pages so that
they are notified of edits to those pages.

        --Fred

On Tue, Jul 14, 2009 at 4:00 AM, Tomeu Vizoso <tomeu at sugarlabs.org> wrote:

> Hi,
>
> when someone asks a question in #sugar about a part of the project in
> which we aren't directly involved, it would be good to tell those
> people to try again at a later moment or send email to the mailing
> list.
>
> We have contributors from all around the world and the chances that
> the most appropriate person for replying that question is not around
> at a given time is quite high.
>
> It's ok with helping as much as any of us can, but I have seen several
> times that someone left the channel with well-intended but wrong
> instructions or with the impression that nobody in the SugarLabs
> community has that knowledge where it isn't like that.
>
> Thanks,
>
> Tomeu
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>
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