[Sugar-devel] [Feature] Problem Reports

Wade Brainerd wadetb at gmail.com
Sun Dec 13 21:32:50 EST 2009


On Sun, Dec 13, 2009 at 9:30 PM, Wade Brainerd <wadetb at gmail.com> wrote:
> On Sun, Dec 13, 2009 at 8:26 PM, James Cameron <quozl at laptop.org> wrote:
>> On Sun, Dec 13, 2009 at 08:07:45PM -0500, Wade Brainerd wrote:
>>> On Sun, Dec 13, 2009 at 7:23 PM, James Cameron <quozl at laptop.org> wrote:
>>> > Looks good ... though I haven't actually reviewed the patches.
>>> >
>>> > I hope you've thought about what will happen if people report problems
>>> > that are part of the underlying software stack ... or even hardware.
>>>
>>> It does bundle a few system logs, so there may be clues there.
>>
>> Not just that, but how will your processes handle things that aren't
>> outside your direct control?  Will you elevate OLPC problems back to
>> OLPC, for example?  Will you have adequate translators?

Actually, maybe I misunderstood you.  Yes, if we see a ton of errors
that look like OLPC's fault, I will forward them to cjb :)

Regarding translation, I plan to make extensive use of GMail Labs'
message translator.  But Spanish speaking volunteers are welcome.

Honestly, I really have no idea what kind of data we'll get through
the feature.  But any data is better than silence IMO.

-Wade


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