Thanks Martin,<div><br></div><div>I am working with Luke and others to figure out how and what tools to use and then experimenting with how to arrange our human processes around them. I notice you also commented on some of my activity ideas. :)</div>
<div><br></div><div>I'm putting this one in my reminder pile for next week.</div><div><br></div><div>Caroline</div><div><br><div class="gmail_quote">On Wed, Oct 7, 2009 at 8:35 AM, Martin Dengler <span dir="ltr"><<a href="mailto:martin@martindengler.com">martin@martindengler.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div class="im">On Tue, Oct 06, 2009 at 10:42:48PM -0400, Caroline Meeks wrote:<br>
> <a href="https://answers.launchpad.net/soas/+question/84994" target="_blank">https://answers.launchpad.net/soas/+question/84994</a><br>
> Can anyone replicate this wireless problem reliably? I've seen it in my<br>
> travels but never somewhere I could go back to to test a fix.<br>
<br>
</div>Generally it's best to close issues and open new ones when the<br>
original issue is solved and a new issue arises[1].<br>
<br>
You need to figure out what "Sugar" he's running to narrow down the<br>
problem space.<br>
<br>
You also need to:<br>
<br>
1) search in the SugarLabs bugtracker to see if this issue has come up<br>
before in Sugar<br>
2) search in the Fedora bugtracker to see if this issue has come up<br>
before in Fedora<br>
<br>
Martin<br>
<br>
1. That way people aren't confronted with an issue called "Sugar<br>
doesn't boot" with a "the wireless UI is bad" issue buried<br>
_in_the_middle_ (not the end, or the beginning). It takes a<br>
non-trivial amount of time to find the real, open issue and that 1)<br>
delays answering; 2) deters people who might help, say by spending<br>
that non-trivial amount of time search <a href="http://dev.laptop.org" target="_blank">dev.laptop.org</a> or<br>
<a href="http://bugzilla.redhat.com" target="_blank">bugzilla.redhat.com</a> for reports of the exact same symptoms:<br>
<br>
<a href="https://bugzilla.redhat.com/show_bug.cgi?id=502270" target="_blank">https://bugzilla.redhat.com/show_bug.cgi?id=502270</a><br>
<a href="https://bugzilla.redhat.com/show_bug.cgi?id=500212" target="_blank">https://bugzilla.redhat.com/show_bug.cgi?id=500212</a><br>
<a href="https://bugzilla.redhat.com/show_bug.cgi?id=474491" target="_blank">https://bugzilla.redhat.com/show_bug.cgi?id=474491</a><br>
<a href="https://bugzilla.redhat.com/show_bug.cgi?id=523029" target="_blank">https://bugzilla.redhat.com/show_bug.cgi?id=523029</a><br>
</blockquote></div><br><br clear="all"><br>-- <br>Caroline Meeks<br>Solution Grove<br>Caroline@SolutionGrove.com<br><br>617-500-3488 - Office<br>505-213-3268 - Fax<br>
</div>