[SoaS] Bug with locked wireless systems

Martin Dengler martin at martindengler.com
Wed Oct 7 08:35:36 EDT 2009


On Tue, Oct 06, 2009 at 10:42:48PM -0400, Caroline Meeks wrote:
> https://answers.launchpad.net/soas/+question/84994
> Can anyone replicate this wireless problem reliably? I've seen it in my
> travels but never somewhere I could go back to to test a fix.

Generally it's best to close issues and open new ones when the
original issue is solved and a new issue arises[1].

You need to figure out what "Sugar" he's running to narrow down the
problem space.

You also need to:

1) search in the SugarLabs bugtracker to see if this issue has come up
before in Sugar
2) search in the Fedora bugtracker to see if this issue has come up
before in Fedora

Martin

1.  That way people aren't confronted with an issue called "Sugar
doesn't boot" with a "the wireless UI is bad" issue buried
_in_the_middle_ (not the end, or the beginning).  It takes a
non-trivial amount of time to find the real, open issue and that 1)
delays answering; 2) deters people who might help, say by spending
that non-trivial amount of time search dev.laptop.org or
bugzilla.redhat.com for reports of the exact same symptoms:

https://bugzilla.redhat.com/show_bug.cgi?id=502270
https://bugzilla.redhat.com/show_bug.cgi?id=500212
https://bugzilla.redhat.com/show_bug.cgi?id=474491
https://bugzilla.redhat.com/show_bug.cgi?id=523029
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