hmm ok let me see if I understand.<div><br></div><div>Teachers, parents etc. who may have a hard time understanding whether they are reporting a bug on Sugar, Sugar on a Stick or an activity should use GetSatisfaction.</div> <div><br></div><div>SoaS Development team will use launch pad.</div><div><br></div><div>People doing QA should put bugs into dev unless its a sugar on a stick only issue.</div><div><br></div><div>Is that a correct restatement of what you want?</div> <div><br></div><div>I wonder if all questions should just go to GetSatisfaction. Is there an advantage to the LaunchPad questions section?</div><div><br></div><div>I wonder if we are doing the right thing, is GetSatsfaction solving enough problems for us to be worth it? Its nice but it is yet another site...Does Launchpad have a Spanish UI available?<br> <br><div class="gmail_quote">On Sat, Aug 22, 2009 at 9:51 AM, Sebastian Dziallas <span dir="ltr"><<a href="mailto:sebastian@when.com">sebastian@when.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"> Hi Caroline,<br> <br> here's what I discussed with Luke over IRC.<br> <br> * Questions related to SoaS: Launchpad Answers Section<br> * Issues encountered on SoaS (stressing "issues" here): Launchpad Bug Tracker (we can link a bug also to reports at other bug trackers!)<br> * Feature Requests which target Sugar directly should go to <a href="http://dev.sugarlabs.org" target="_blank">dev.sugarlabs.org</a>.<br> <br> Following this strategy, GetSatisfaction would be more intended for general end-user support, meaning people who run Sugar on no-matter-which-platform-or-distro. Launchpad should be SoaS-specific.<br> <br> I'll take some time today to put bugs into Launchpad and to migrate our feature list for v2 over there, too.<br> <br> --Sebastian<br> <br> Caroline Meeks wrote:<br> <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="im"> Where do you want teachers interacting with you? Do you want me, and<br> people I give clues to, to put questions into Launchpad or GetSatisfaction?<br> <br> Do you want me<br> and others to try to guess if a bug is SoaS or Sugar or should we enter into Launchpad<br> if we are using SoaS and let you decide to move it?<br> <br> What about activity related issues?<br> <br> What about activity related issues on SoaS, like an activity not scaling.<br> <br> <br> Thanks!<br> Caroline<br> <br> On Thu, Aug 20, 2009 at 2:32 PM, Sebastian Dziallas <<a href="mailto:sebastian@when.com" target="_blank">sebastian@when.com</a><br></div><div class="im"> <mailto:<a href="mailto:sebastian@when.com" target="_blank">sebastian@when.com</a>>> wrote:<br> <br> Hi everybody,<br> <br> with the imminent release of the SoaS v2 Beta in just ten days, I would<br> like to announce the switch to Launchpad as our bug tracker.<br> <br> We have been evaluating an instance Luke Faraone set us up with lately<br> and are confident that it will fit our needs. The upcoming beta release<br> is the first one intended to be used with this instance. More precisely,<br> we will use it to track bugs, as well as new features.<br> <br> Note that this change only affects Sugar on a Stick, while the core<br></div> Sugar bug tracker stays at <a href="http://dev.sugarlabs.org" target="_blank">dev.sugarlabs.org</a> <<a href="http://dev.sugarlabs.org" target="_blank">http://dev.sugarlabs.org</a>>.<div class="im"><br> <br> You can access and explore it here: <a href="https://launchpad.net/soas" target="_blank">https://launchpad.net/soas</a><br> <br> Thanks,<br> --Your SoaS Team<br> _______________________________________________<br> IAEP -- It's An Education Project (not a laptop project!)<br></div> <a href="mailto:IAEP@lists.sugarlabs.org" target="_blank">IAEP@lists.sugarlabs.org</a> <mailto:<a href="mailto:IAEP@lists.sugarlabs.org" target="_blank">IAEP@lists.sugarlabs.org</a>><div class="im"><br> <a href="http://lists.sugarlabs.org/listinfo/iaep" target="_blank">http://lists.sugarlabs.org/listinfo/iaep</a><br> <br> <br> <br> <br> --<br> Caroline Meeks<br> Solution Grove<br> Caroline@SolutionGrove.com<br> <br> 617-500-3488 - Office<br> 505-213-3268 - Fax<br> </div></blockquote> </blockquote></div><br><br clear="all"><br>-- <br>Caroline Meeks<br>Solution Grove<br>Caroline@SolutionGrove.com<br><br>617-500-3488 - Office<br>505-213-3268 - Fax<br> </div>