<div class="gmail_quote">On Sun, Nov 23, 2008 at 12:56 PM, Luke Faraone <<a href="mailto:luke@laptop.org">luke@laptop.org</a>> wrote: <blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"> All, In order to facilitate non-developer use, I'd like to propose the addition of the following: <ul><li>#sugar-users - a channel for non-development "how do I use this" questions, akin to #olpc-help</li> </ul></blockquote><div>Do we want to use IRC for this?  IRC is not that familiar to nondevelopers. I do like the idea of a synchronous place to get help.  We have a Moodle install and that can have chat but who would be there to answer the questions? We could use the window into IRC on the wiki page idea that came up earlier.  If we do we should be sure to also include instructions on how to use IRC with other clients.  Our goal has to be to recruit a certain percentage of the question askers to be question answers or we'll never scale. </div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><ul><li></li></ul> -lf _______________________________________________ IAEP -- It's An Education Project (not a laptop project!) <a href="mailto:IAEP@lists.sugarlabs.org">IAEP@lists.sugarlabs.org</a> <a href="http://lists.sugarlabs.org/listinfo/iaep" target="_blank">http://lists.sugarlabs.org/listinfo/iaep</a> </blockquote></div> -- Caroline Meeks Solution Grove Caroline@SolutionGrove.com 617-500-3488 - Office 505-213-3268 - Fax