[IAEP] "Make Your Own Sugar Activites!" is on Lulu.com
Kevin Cole
kjcole at dc.sugarlabs.org
Fri Oct 8 12:28:27 EDT 2010
FYI, I've heard back from Lulu:
---- Original message ----
From: Sridhar Ramamurthy <existing_ticket at lulu.com>
Date: Fri, Oct 8, 2010 at 12:14
Subject: [ ref:00D56zQ6.5005AMf7s:ref ] Case 00478881
Dear Kevin,
Thank you for contacting Lulu Support.
I understand that you are unable to download the free project, as you
are getting an error . I would be disappointed, too, if that happened
to me.
Kevin, I have made inquiries with our engineering and development team
here at Lulu, and they are aware of the issues that you reported. They
have identified the cause and are now working to resolve the issue. I
am afraid that at present, I do not have an exact timescale for any
remedial actions to be implemented, but it is our intention to have
this deployed in advance of a future release. Thank you again for
contacting us - it is only through customer feedback such as yours,
that we can continue to improve our products and services to meet your
highest expectations.
We appreciate your patience and understanding.
Thank you,
Sridhar Ramamurthy
Lulu Enterprises, Inc
--
Kevin Cole
Sugar Labs DC
Washington, DC
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