[IAEP] [Marketing] idea for consolidated Sugar feedback + a new name for our "users"

[Samuel Klein]

Docs that don't use familiar language can be a turnoff.  'User' is a
familiar nuisance.  'Supporter' might also be apporpriate, since some
people who follow and care about sugar do not use it day to day and
are passing on the opinions of others, or their observation of others.

SJ

On Tue, May 26, 2009 at 12:19 PM, Eben Eliason <eben.eliason at gmail.com> wrote:
> On Tue, May 26, 2009 at 11:49 AM, David Farning <dfarning at sugarlabs.org> wrote:
>> On Tue, May 26, 2009 at 6:40 AM, Walter Bender <walter.bender at gmail.com> wrote:
>>> +1 to Learners.
>>
>> I prefer learners to users also.
>>
>> But i wonder, will this result in overloading the common term learners
>> with our own specific meaning? is that good or just confusing?
>
> I could see this causing confusion, though I agree in principle and
> hate the term "user" myself. Some good books on interaction design
> also discuss this unfortunate term, but fail to provide a better
> alternative.
>
> It might be acceptable to "permit" the term within the context of
> development (eg. in technical mailing lists, in bug reports, etc.),
> while strictly avoiding it in general purpose materials such as the
> website and in users manuals. When drafting the HIG, I carefully
> avoided this term, instead simply referring to "kids" or "children",
> or using various pronouns when repeated reference to one of these
> unnamed children is needed.
>
> Eben
>
>> david
>>
>>> Regarding your questions, let's go with three instead of two and let's
>>> start with the positive:
>>>
>>> * What do you like about Sugar?
>>>
>>> * What concerns do you have about Sugar?
>>>
>>> * How can we, the Sugar community, overcome these concerns?
>>>
>>> -walter
>>>
>>> On Tue, May 26, 2009 at 4:47 AM, Sean DALY <sdaly.be at gmail.com> wrote:
>>>> Gary C. Martin made an excellent observation: if we have "Activities"
>>>> instead of "applications", shouldn't we have "Doers" instead of
>>>> "users"?
>>>>
>>>> I fully agree we shouldn't have "users" of Sugar Activities. I like
>>>> "Doers", but I think "Learners" may roll off the tongue more easily.
>>>> Suggestions please.
>>>>
>>>>
>>>> On a related subject: I want feedback from our Learners (Doers) using
>>>> the XO-1. We've discussed this before, but following SugarCamp where
>>>> we concluded with a round-robin of our 3-/3+ takeaways (what didn't
>>>> work, what worked) I had an idea watching a survivor show on
>>>> television... to set up a rope bridge, the hikers threw a small wire
>>>> across the rapids, attached to a thicker rope which they then used to
>>>> make a bridge with two other ropes. So my idea is to start with a
>>>> two-line survey of our Learners around the world:
>>>>
>>>>
>>>> * What do you not like about Sugar?
>>>>
>>>>
>>>> * What do you like about Sugar?
>>>>
>>>>
>>>>
>>>> Short, simple, to the point... easy to translate... a light payload
>>>> for the difficult task of distributing/receiving a survey :-)
>>>>
>>>> Can we start with this "wire", and work our way up to a "bridge"?
>>>>
>>>> Could we ask the OLPC Corps Africa people for help, in parallel with
>>>> their formal survey? I have heard they will have one, but I have no
>>>> info about it.
>>>>
>>>> ideas please
>>>>
>>>>
>>>> thanks
>>>>
>>>> Sean
>>>> _______________________________________________
>>>> Marketing mailing list
>>>> Marketing at lists.sugarlabs.org
>>>> http://lists.sugarlabs.org/listinfo/marketing
>>>>
>>>
>>>
>>>
>>> --
>>> Walter Bender
>>> Sugar Labs
>>> http://www.sugarlabs.org
>>> _______________________________________________
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>>> IAEP at lists.sugarlabs.org
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>>>
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