[IAEP] Proposal: IRC channel and mailing list for support

[Tomeu Vizoso]

On Wed, Nov 26, 2008 at 3:37 PM, Bert Freudenberg <bert at freudenbergs.de> wrote:
> On 26.11.2008, at 15:13, Seth Woodworth wrote:
>
>> On Tue, Nov 25, 2008 at 4:11 PM, Simon Schampijer
>> <simon at schampijer.de> wrote:
>>> Martin Dengler wrote:
>>>> On Mon, Nov 24, 2008 at 07:50:43PM +0100, Bert Freudenberg wrote:
>>>>> On 24.11.2008, at 19:38, Greg Dekoenigsberg wrote:
>>>>>> On Sun, 23 Nov 2008, Luke Faraone wrote:
>>>>>>> [yet-another-mailing list proposal]
>>>>>> A big +1 here.  Go, Luke, go!
>>>>>
>>>>> The more typical setup would be #sugar for user questions and
>>>>> #sugar-
>>>>> devel as refuge for developers.
>>>>
>>>> +1.  Keep it simple (users don't use sugar-users, they use sugar).
>>>>
>>>>> - Bert -
>>>>
>>>> Martin
>>>
>>> yup - #sugar for novices and #sugar-devel for the rest of us sounds
>>> good
>>> to me too :)
>>>
>>
>>
>> I'm still not convinced that this is a good idea *yet*.  Splitting
>> #sugar and #sugar-devel should only happen after there are too many
>> users asking questions in #sugar.  The first rule of the internet is
>> not making a rule until there is a problem.
>>
>> But either way, if you start publishing that #sugar is now help, I'll
>> start hanging out there.
>
>
> I have little experience with IRC, but I found that it's really good
> for a community to have a special mailing list for beginners, where
> "dumb" questions are explicitly welcome. I was rather skeptical a few
> years ago when it was proposed to have a "squeak-beginners" list in
> addition to the "squeak-dev" list. But it really encouraged newbies to
> speak up. And it should bear "beginners" or something similar in its
> name to make the purpose blatantly obvious.

Personally, I think that this memory is enough for trying the beginners list.

Regards,

Tomeu