[IAEP] Proposal: IRC channel and mailing list for support

[Edward Cherlin]

On Sun, Nov 23, 2008 at 5:16 PM, Caroline Meeks
<caroline at solutiongrove.com> wrote:
>
>
> On Sun, Nov 23, 2008 at 12:56 PM, Luke Faraone <luke at laptop.org> wrote:
>>
>> All,
>>
>> In order to facilitate non-developer use, I'd like to propose the addition
>> of the following:
>>
>> #sugar-users - a channel for non-development "how do I use this"
>> questions, akin to #olpc-help
>
> Do we want to use IRC for this?  IRC is not that familiar to nondevelopers.
>
> I do like the idea of a synchronous place to get help.  We have a Moodle
> install and that can have chat

Where is this Moodle? I don't see anything about it in the Wiki.

> but who would be there to answer the
> questions?

I would, for a start, and I would recruit others.

> We could use the window into IRC on the wiki page idea that came up
> earlier.  If we do we should be sure to also include instructions on how to
> use IRC with other clients.  Our goal has to be to recruit a certain
> percentage of the question askers to be question answers or we'll never
> scale.

I have a plan for that.

>> -lf
>>
>> _______________________________________________
>> IAEP -- It's An Education Project (not a laptop project!)
>> IAEP at lists.sugarlabs.org
>> http://lists.sugarlabs.org/listinfo/iaep
>
>
>
> --
> Caroline Meeks
> Solution Grove
> Caroline at SolutionGrove.com
>
> 617-500-3488 - Office
> 505-213-3268 - Fax
>
> _______________________________________________
> IAEP -- It's An Education Project (not a laptop project!)
> IAEP at lists.sugarlabs.org
> http://lists.sugarlabs.org/listinfo/iaep
>



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