[Bugs] #4984 Sugar on a Stick (SoaS) URGE: No audio on ASUS E200HA

[Sugar Labs Bugs]

#4984: No audio on ASUS E200HA
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  Reporter:  pgabigail                        |            Owner:
      Type:  defect                           |           Status:  new
  Priority:  Urgent                           |        Milestone:
                                              |  Unspecified
 Component:  Sugar on a Stick (SoaS)          |          Version:
                                              |  Unspecified
  Severity:  Critical                         |       Resolution:
  Keywords:  no audio, sound, paint, physics  |  Distribution/OS:  Fedora
Bug Status:  New                              |
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Comment (by quozl):

 This isn't something we can fix in Sugar; it is a problem between Fedora
 25 and your Asus E200HA laptop.  Plenty of other reports of same problem
 unrelated to Sugar.

 In the Terminal activity, try {{{sudo dnf update}}}, wait for it to
 finish, and then reboot to see if it is fixed in a new kernel from Fedora.

 If not, you should approach the Fedora support community.

 Windows will work because Asus has paid for the due diligence on drivers;
 that at least tells you there's nothing broken with the laptop.  Asus
 might provide Linux drivers; you may approach them or the retailer.

 Dual-boot can cause interesting symptoms that single-boot does not; which
 happens when the BIOS firmware does not fully reset the audio codec chip,
 so Linux or Windows don't have predictable configuration.  But it is
 unlikely that dual-boot is the cause of this problem.

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Ticket URL: <https://bugs.sugarlabs.org/ticket/4984#comment:1>
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