[Bugs] #4984 Sugar on a Stick (SoaS) URGE: No audio on ASUS E200HA

Sugar Labs Bugs bugtracker-noreply at sugarlabs.org
Fri May 19 18:23:54 EDT 2017


#4984: No audio on ASUS E200HA
-------------------------------------+-------------------------------------
       Reporter:  pgabigail          |       Owner:
           Type:  defect             |      Status:  new
       Priority:  Urgent             |   Milestone:  Unspecified
      Component:  Sugar on a Stick   |     Version:  Unspecified
  (SoaS)                             |    Keywords:  no audio, sound,
       Severity:  Critical           |  paint, physics
Distribution/OS:  Fedora             |  Bug Status:  New
-------------------------------------+-------------------------------------
 Hello,

 I installed Sugar On a Stick 64-bit version (as dual boot) from
 [https://spins.fedoraproject.org/soas/download/index.html], on my Asus
 E200HA laptop.

 The installation was successful, except there is no audio when I try to
 play any sound or even when I use the speak activity on SoaS.

 There is no problem with the laptop speakers, as they work fine when I
 boot into Windows (My primary OS). I installed pulseaudio, and also tried
 fiddling with audio commands in terminal, to no avail.

 Since the audio doesn't work, I'm finding it hard to actively engage my
 Kid to use this otherwise spectacular OS. Any help in solving this would
 be greatly appreciated.

 Thank you!

--
Ticket URL: <https://bugs.sugarlabs.org/ticket/4984>
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