[Bugs] #4989 Sugar UNSP: Can't stop sugar
Sugar Labs Bugs
bugtracker-noreply at sugarlabs.org
Fri Jun 9 17:22:46 EDT 2017
#4989: Can't stop sugar
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Reporter: FGrose | Owner:
Type: defect | Status: new
Priority: Unspecified by Maintainer | Milestone: Unspecified
Component: Sugar | Version: Unspecified
Severity: Unspecified | Resolution:
Keywords: | Distribution/OS: Fedora
Bug Status: Unconfirmed |
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Comment (by quozl):
The alert message functioned correctly, and is caused by an activity still
open, but the shutdown did not proceed. In your logs, for the session
immediately prior, in `sugar-logs-1497020928/shell.log`, are many
instances of;
{{{
1497020895.169257 ERROR root: Can not stop sugar
Traceback (most recent call last):
File "/usr/lib/python2.7/site-packages/jarabe/model/session.py", line
107, in shutdown_completed
pm.PowerOff(False)
File "/usr/lib64/python2.7/site-packages/dbus/proxies.py", line 70, in
__call__
return self._proxy_method(*args, **keywords)
File "/usr/lib64/python2.7/site-packages/dbus/proxies.py", line 145, in
__call__
**keywords)
File "/usr/lib64/python2.7/site-packages/dbus/connection.py", line 651,
in call_blocking
message, timeout)
DBusException:
org.freedesktop.DBus.Error.InteractiveAuthorizationRequired: Interactive
authentication required.
}}}
Sugar asked for the system to shutdown, but the system refused. As a
desktop environment on Fedora, Sugar can do no more than ask. Sugar does
not display the details of the refusal; and I'm not sure it needs to,
because it should be rare.
Cause is most likely that systemd saw you were using multiple seats; e.g.
more than one session open, or via sshd or text console. Do you remember
any confirming detail? Can you reproduce?
I've looked for confirming detail. On SoaS, the Log activity cannot
access `/var/log` and does not access `journalctl`. If your system is
installed rather than live, there may be confirming detail in system logs
or journal.
--
Ticket URL: <https://bugs.sugarlabs.org/ticket/4989#comment:3>
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