[Bugs] #4645 Sugar IMME: Failed to take a screenshot using alt+1

[Sugar Labs Bugs]

#4645: Failed to take a screenshot using alt+1
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  Reporter:  DeepakMuddha  |            Owner:  gonzalo
      Type:  defect        |           Status:  new
  Priority:  Immediate     |        Milestone:  Unspecified
 Component:  Sugar         |          Version:  Unspecified
  Severity:  Critical      |       Resolution:
  Keywords:  AU1B          |  Distribution/OS:  Unspecified
Bug Status:  New           |
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Changes (by godiard):

 * cc: gonzalo (removed)
 * cc: godiard (added)

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Comment:

 Deepak, my user in this site is godiard, no gonzalo.

 Can you add more information?

 A palette was opened at the time you tried make the screenshot?

 I can do screenshots, need more information about how reproduce the error.
 If you can copy the shell.log error, better.
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Ticket URL: <http://bugs.sugarlabs.org/ticket/4645#comment:1>
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