[Bugs] #1893 HIGH: OLPC-Write Activity – Cannot open write activity in OS802B5

[Sugar Labs Bugs]

#1893: OLPC-Write Activity – Cannot open write activity in OS802B5
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    Reporter:  hiruni                                             |          Owner:                             
        Type:  defect                                             |         Status:  new                        
    Priority:  High                                               |      Milestone:  Unspecified by Release Team
   Component:  Write                                              |        Version:  0.84.x                     
    Severity:  Major                                              |       Keywords:  OS802B5                    
Distribution:  Other (name your distribution in the description)  |   Status_field:  New                        
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Comment(by hiruni):

 Replying to [comment:3 sascha_silbe]:
 > Replying to [comment:2 hiruni]:
 > > Although the Write log file
 (~/.sugar/default/logs/org.laptop.AbiWordActivity-1.log) is searched as
 you told to attach, it is not available in the XO.
 > Thanks for trying! Have you started Write right before looking for the
 log file? ~/.sugar/default/logs only contains the logs of the current
 session. For older files (up to 4 old sessions are kept) you need to check
 the subdirectories with a large number as names. The number represents
 time, so the one with the largest number is contains the logs of the most
 recent (but not current) session.
 > The following command should help you locate the file:
 >
 > {{{
 > ls ~/.sugar/default/logs/*/org.laptop.AbiWordActivity-1.log
 > }}}
 >
 > If even after trying to start Write again there is no such log file to
 be found, can you please do both of the following?
 >
 > 1. Attach ~/.sugar/default/logs/shell.log
 > 2. Paste the output of:
 >
 > {{{
 > ls ~/.sugar/default/logs
 > }}}
 >

 As you told we put the "ls
 ~/.sugar/default/logs/*/org.laptop.AbiWordActivity-1.log" command in
 terminal and try to find that log file.It is pleasure to say that we found
 it.May I know do we need to attach that file??

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Ticket URL: <https://bugs.sugarlabs.org/ticket/1893#comment:4>
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