[Bugs] #340 UNSP: Feedback Control Panel or Activity

SugarLabs Bugs bugtracker-noreply at sugarlabs.org
Wed Feb 11 15:02:31 EST 2009


#340: Feedback Control Panel or Activity
------------------------------------------+---------------------------------
    Reporter:  wadeb                      |          Owner:  marcopg                    
        Type:  defect                     |         Status:  new                        
    Priority:  Unspecified by Maintainer  |      Milestone:  Unspecified by Release Team
   Component:  sugar                      |        Version:  Unspecified                
    Severity:  Unspecified                |       Keywords:                             
Distribution:  Unspecified                |   Status_field:  Unconfimed                 
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 Forked from #339.

 A "Feedback" Control Panel (or possibly an Activity) which displays a
 simple form containing "What happened, What did you expect to happen, Your
 email address" etc with a submit button.

 Upon submission it would upload the form notes and applicable log files to
 a new Trac ticket under the "feedback" component using a special
 "feedback" account that we set up.

 Alternately, it should support posting the information via a simple XML
 post to a simple PHP script running on XS. That way it could be used
 internally by deployments without forcing them to install Trac.
 The submission method and server should probably be chosen by GConf or a
 configuration file.

 The reason to have this system in addition to Trac is to give "casual
 testers" a way to report bugs without having to create a new Trac account,
 choose a component, etc. The difference between Feedback and Bug report is
 that Bug report implies some kind of triage / knowledge about the bug.
 Feedback is just a simple "Hey, this didn't work" notice.

-- 
Ticket URL: <http://dev.sugarlabs.org/ticket/340>
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