[Bugs] #339 UNSP: Add links to the Browse homepage in SoaS.
SugarLabs Bugs
bugtracker-noreply at sugarlabs.org
Wed Feb 11 15:00:02 EST 2009
#339: Add links to the Browse homepage in SoaS.
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Reporter: wadeb | Owner: marcopg
Type: enhancement | Status: new
Priority: Unspecified by Maintainer | Milestone: Unspecified by Release Team
Component: sugar | Version: Unspecified
Severity: Major | Resolution:
Keywords: | Distribution: SoaS
Status_field: Unconfimed |
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Changes (by wadeb):
* component: SoaS => sugar
Comment:
After an IRC chat with erikos and mick_laptop it seems that the best
approach will be:
A "Feedback" Control Panel (or possibly an Activity) which displays a
simple form containing "What happened, What did you expect to happen, Your
email address" etc with a submit button.
Upon submission it would upload the form notes and applicable log files to
a new Trac ticket under the "feedback" component using a special
"feedback" account that we set up.
Alternately, it should support posting the information via a simple XML
post to a simple PHP script running on XS. That way it could be used
internally by deployments without forcing them to install Trac.
The submission method and server should probably be chosen by GConf or a
configuration file.
The reason to have this system in addition to Trac is to give "casual
testers" a way to report bugs without having to create a new Trac account,
choose a component, etc. The difference between Feedback and Bug report
is that Bug report implies some kind of triage / knowledge about the bug.
Feedback is just a simple "Hey, this didn't work" notice.
That said, I still think we need a Bug report link in the SoaS browse
homepage ASAP. It can just go to dev.sugarlabs.org. I'll open a second
ticket with the Sugar component to address the Feedback CP / Activity.
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Ticket URL: <http://dev.sugarlabs.org/ticket/339#comment:1>
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